Not working
Go through all the trouble to report low power voltage just for an error message to pop up that the case could not be processed. Waste of time.
Water Reading
When I want to enter the monthly water reading it jams and can not submit, went to the WhatsApp, to submit there it also has problems, they don’t deserve even that one star and I’m still waiting for my waste bin and there’s no turnaround time 😥
Does this app ever work?
At first it did not not accept my Siyakhokha credentials. I then opted to log in as a guest. Now it won’t accept the address from where the query/complaint comes from. Also, is there value in these reviews? Is someone following up on them? All in all, it’s a frustrating app to use
Worse than terrible
Since the update I’m unable to login. Have tried password reset to no avail.
But being a government app it will take months to redesign.
But being a government app it will take months to redesign.
Nothing functional in this app
Unable to report issues (gives an error message each time). WhatsApp reporting number tells you it’s after hours and says “Goodbye” during office hours! Complaints don’t work. Complaint image upload doesn’t work and freezes the app. Have been trying to report a leak under the road for 4 weeks!



