Mweb

Mweb

by Mweb (Pty) Ltd

8 ratings
9 reviews
Free
With Ads

Details

Released
August 16, 2022
Updated
October 28, 2026

Features

Mweb screenshot #1 for iPhone
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Mweb screenshot #9 for iPhone
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About

Manage your internet services, make payments, and get support through live chat. This app allows you to check your network connection, upgrade or downgrade services, and receive outage notifications.

✓Live Chat support
✓Network health check
✓Service management
✓Payment processing
✓Outage notifications
✓Order tracking
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+1

What's New in Mweb

2.3.0

October 28, 2026

Our latest UI/UX update gives improved billing, Just For You deals, and product management interfaces that help you get what you need quickly and easily.

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User reviews

Poor UX

For a tech-first company with great quality products, the customer service via the app as well as the chat function can be drastically improved. Waited online in the chat for over an hour and then it just crashed 🚫

App is useless - features not available

Technical team unaware / unwilling / unable to address the issues. So odd that they are so incompetent!

Face recognition?

Come on MWEB - Face recognition rather than a SMS to get full access to my own account.
It’s 2024!
Please, join us!

Payment button unresponsive

This app has potential but it’s glitchy. I’m trying to change from monthly “cash” payments to debit order. I enter all details and then press the “pay” button or whatever and it does nothing… tried multiple times. I can’t get any luck either on a web browser.

APP does not work

This app is terrible, you cannot get any billing information, even billing on the website does not work. What is the point of having online tools that do not work and cannot provide the information you require. Billing is supposed to be available on the 10th of the month, however not there. No customer focus and a total waste of time.
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FAQ

Does Mweb have ads?

Yes, the Mweb app contains advertisements. This is typical for free applications that offer extensive service management features.

What devices does Mweb support?

Mweb is available on iPhone and iPod devices. Compatibility with other platforms may vary.

How often is Mweb updated?

The latest version of Mweb is 2.3.0, released on 2026-10-28. Updates typically occur to improve features and fix bugs.

What is the age rating for Mweb?

Mweb has an age rating of 4+, making it suitable for a wide range of users. This rating indicates general appropriateness for most audiences.

Can I make payments through Mweb?

Yes, you can make payments for your services directly within the Mweb app. This feature simplifies bill management for users.

How can I get help with Mweb?

You can get assistance with Mweb through the built-in Live Chat feature. This provides direct access to customer support for any issues you may encounter.

What kind of network tools does Mweb offer?

Mweb includes a network scanning tool to perform a health check on your connection. It also provides tips to improve your network quality.

What are the user reviews like for Mweb?

Mweb has an average rating of 1.1 stars from 8 ratings. User feedback indicates areas for improvement in the application's performance and usability.