SANRAL

SANRAL

Mobile Application

0 ratings
52 reviews
Free

Details

  • Released
  • Updated
  • August 1, 2018
  • March 18, 2026

Features

SANRAL screenshot #1 for iPhone
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iphone
ipad
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About

Manage your mobility services, view account balances, and top up your account. Report and track potholes, and access statements and transaction details. Easily contact customer service and manage your vehicles and subscriptions.

โœ“View account balance
โœ“Top up account
โœ“Manage vehicles and tags
โœ“Manage mobility service subscriptions
โœ“Report and view potholes (online/offline)
โœ“View and download statements/invoices
โœ“Manage travel cards
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What's New in SANRAL

3.1.5

March 18, 2026

Update to minimum topup payment amount

User reviews

Zero stars?

Itโ€™s impossible to register on the app. Every single password I pick gives the message - password already in use!!

Cannot Load Card

Cannot load payment card.

Takes long to take effect in account.

The worst app ever

Struggle to top up funds in the account with any phone or any bank card

Money deducted but not added

You app takes money from account but then does not add it to my balance.

Poor.

Can no longer top up

As of recently I am not sure what has changed. Prior the app allowed me to top up my account at any time of the day and all worked fine. Recently the app has stopped all attempts at allowing me to top up.

I have tried new cards and banks ! Also all options when it comes to using a card whether it be saving or once off. Just hangs

Please fix this
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Developer apps

FAQ

What does the SANRAL mobile app do?

The SANRAL mobile app allows users to manage their mobility services, view account balances, and top up their accounts. It also facilitates the reporting and tracking of potholes, provides access to statements and transaction details, and enables management of vehicles, tags, and subscriptions.

How do I report a pothole using the app?

You can report potholes directly through the app. The app supports both online and offline reporting. For offline reporting, ensure you have logged in at least once so the app can associate the report with your profile. Once your device reconnects to a network, the app will automatically upload the captured pothole data.

Is there a cost to use the SANRAL mobile app?

Based on the provided information, the SANRAL mobile app is free to use. There are no mentions of subscription fees, in-app purchases, or advertisements within the application's description.

Can I use my existing SANRAL website login credentials?

Yes, if you already have a SANRAL account, you do not need to register again. You can simply use your existing website credentials to log in to the app. The same username and password used for the SANRAL website will work for the mobile application.

What if I forget my password or ClientId?

If you forget your password, you can reset it directly from the app's main screen using the password recovery feature. If you cannot recall your ClientId, Username, or registered Email, you will need to contact the SANRAL Call Centre at 0800 726 725 for assistance.