SANRAL vs Mweb
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
SANRAL
Manage your mobility services, view account balances, and top up your account. Report and track potholes, and access statements and transaction details. Easily contact customer service and manage your vehicles and subscriptions.
- View account balance
- Top up account
- Manage vehicles and tags
- Manage mobility service subscriptions
- Report and view potholes (online/offline)
- View and download statements/invoices
- Manage travel cards
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Use this App to: - View your Account Balance - Top Up your Account - Manage your Vehicles and Tags - Manage subscriptions to Mobility Services (Parking, Speed Alerts, etc.) - Report and View Potholes (online and offline) - View and Download Statements, Invoices and Receipts - View and Download Transaction Details - View your account and profile details - Update Your Contact Details - Reset your Mobility Account password - Log an Enquiry - Easily Contact SANRAL customer services - Login with your ABT Travel card and top up your ABT anonymous account - Register your Travel Card into your Mobility Account - Manage your Travel Cards (after you register a Mobility Account) Please note that if you already have a SANRAL account you don't have to register again to use this App, simply use your existing credentials to log in (the same details you would use for the SANRAL website). Should you not remember your password, you can reset it from the App main screen using the Password Recovery feature. In case you don't remember your ClientId, Username, or registered Email, please contact the Call Centre: 0800 726 725 Before using the new feature to report Potholes offline, make sure you have logged in successfully to the App at least once. This is for the App to remember your details and capture the Potholes locally on your device associated with your profile. Once your device is connected again (to any network, mobile, or Wi-Fi), the App will automatically upload in the background the Potholes that were captured while online. Allow a few minutes for the new Potholes to be displayed on the "My Reports" menu.
Mweb
Manage your internet services, make payments, and get support through live chat. This app allows you to check your network quality, upgrade or downgrade services, and receive outage notifications.
- Live Chat support
- Network health check
- Service management
- Payment processing
- Outage notifications
- Order tracking
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The Mweb App makes it easy for you to get assistance with the built-in Live Chat, run a health check on your connection with our network scanning tool, make payments, manage your services and accounts… and much more! · Need help? Use our built-in Live Chat · Make payments for your services · Manage your account details · Change your OTP cell number · Manage your services (Upgrade/Downgrade/Cancel) · Track your order · Get location-based outage notifications · Test your network quality and get tips to improve your connection · Log your moving homes request · Buy a Booster for your Fixed Wireless or Voice (VoIP) service · Mweb Voice (VoIP): Port your telephone number
Screenshots
Verdict
The clearest difference is ads: SANRAL at none against Mweb's shown. SANRAL also leads on monetization model (free vs ad-supported) and review sentiment (10% vs 0%). Mweb's advantage is update cadence (fortnightly vs every 3 months) and iOS requirement (13.4 vs 15.6). On price, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
SANRAL ships an update every 3 months, Mweb fortnightly. The most recent releases landed on September 18, 2026 and September 3, 2026 respectively.
| Parameter | SANRAL | Mweb |
|---|---|---|
| Price | Free | Free |
| Rating | — | 1.1 (8 ratings) — better |
| Positive reviews | 9.6% of reviews — better | 0.0% of reviews |
| Number of ratings | — | 8 — better |
| Update frequency | Every 3 months | Fortnightly — better |
| Ads | No — better | Yes |
| In-app purchases | No | No |
| Monetization | Free — better | Ad-supported |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.6 | 13.4 — better |
| Further details — not scored | ||
| Size | 54 MB | 40 MB |
| Age rating | 4+ | 4+ |
| Developer | Acumen Software | Mweb (Pty) Ltd |
Customer experience
SANRAL
Mweb
In-app purchases
SANRAL
No in-app purchases
Mweb
No in-app purchases
