My Connected Vehicle User Reviews

Top reviews

Easy and secure

I’ve been using the Vodafone tracker for several years. Never failed to locate my vehicle. Easy to use and reliable

Vague

I’m afraid to say that it rarely updates had for over a month done over 5000 miles not recorded any of them. Doesn’t show where vehicle currently is and i can only see where it was yesterday!
The apple air tag in the vehicle is more accurate and current. Got to have it to satisfy insurance company
Come on Vodafone your better than this
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Great App poor service

Had app for years. Keeps occasionally freezing and can have delays in updating.
If you transfer unit from one vehicle to another. Unless you go through a registered business they will not allow you the change vehicle details.

Too slow

This app/service is not accurate,my car can be parked outside my house but on here it says it’s somewhere else,I wonder how useful it would be in an emergency

Crash on login

Seems to mostly abort immediately when logging in leaving crash dumps behind on iOS. When you can get past login the app does what you might expect.

Key fob

It’s a great app ,the only issue I have is the fob is really light and easy to drop I’ve lost it and luckily found it after a search , also it’s not easy to open to replace a battery .

App crashing non stop

Fix the app crashes. I cannot open the app at all, it crashes 1 second after I launch it. Please fix it. It’s been like this for a while now.

Continually crashes

You have to load it around 10!times before it will open!!! Absolutely crazy!!!

Don’t ever consider using Vodafone Vehicle Tracking

The app is very unstable and unreliable as it shows wrong status of the engine! I have my engine immobilised due to poor signal and the car wouldn’t start :(

Don’t waste money to subscribe to the service! I regret so much!!!

Ok so far

Only had the app and car with tracker for a few days but it already does what the previous top range MetaTrak didn’t. It shows the car where it is and not 90 miles away where the car isn’t and never has been. Only issue so far is the app crashing and closing 9 times out of 10 when logging in. Using iPhone 13.
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Appalling

Keeps telling me my car is somewhere else. Not a couple of doors away but about half a dozen streets away.
Thankfully I have a ring doorbell so I can check that it’s outside our house, instead of me calling to report my car stolen.

Totally disappointed

I find this whole experience of this app and system totally frustrating and very very unreliable. Doesn’t work properly. Very disappointed

Broken

App crashes at login after updating to latest version

App crashes

The app crashes whenever I try to open it, and if it opens from the third try it crashes whenever I want to select something. Version: 4.71.00

Useless

App does not update vehicles location. Also no previous details of trips for months. Hope this app can provide location details of where car is if stolen. Customer service less
than
Satisfactory several
Weeks / months between contacting and replies and still doesn’t work. Look for another provider would be my recommendation.
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Faults

Completely faulty and has been since installation

Reassuring but expensive

Seems to work okay, thankfully not experienced a real theft, but feels expensive for a sim monitoring contract

useless

can't log in, can't change the password, complete waste of money.

1 star

Takes ages to load and location of car is inconsistent

Can’t get both cars on same app

I have two Porsches using this system. Vodafone can’t put both cars in the same login. So I have the App on two different phones to see each of my cars. They can’t seem to merge accounts in the same name. Customer service been appallingly. Next car will have a different tracker fitted!