Impossible to set up account
Can’t get past the beginning. The app asks for your cell number so it can send an SMS to set it up. Then they never send the SMS. I’ve tried everything. This shouldn’t have to be so hard. It asks for your country and populates the country code correctly then you fill in your cell
Number and hit go and nothing happens. There is no alternative or troubleshooting you are just stuck with a Telepass go that you bought and can’t use.
Number and hit go and nothing happens. There is no alternative or troubleshooting you are just stuck with a Telepass go that you bought and can’t use.
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Response from developer
Ciao! Per qualsiasi segnalazione, ti invitiamo a contattare il nostro servizio clienti all'indirizzo https://www.telepass.com/it/privati/supporto. Apprezziamo il tuo feedback e lavoreremo per migliorare l'app e i nostri servizi. Grazie per aver condiviso la tua esperienza! Il Team Telepass
UX povera
Loop continui dalla app al sito. Nessun modo di attivare le promo. Persa un’ora per nulla.
Payment status
Not easy to pay true the app, unless you have QRcode, which I can’t identify, not Apple Pay, frustrating making worse for the clients to pay on time, and not being able to access the service for the customer service. Just to make you pay extra fee for not having paid on time.
Edward
There is no way in the app to update payment information, you can’t log on to the website to do this either, what are you expecting people to do when cards go out of date?
No English version still
Still no English option
