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My Vodafone Italia

My Vodafone Italia

by FASTWEB SPA

305 ratings
157 reviews
With Ads
🔧 Utilities
📡 News
Free
With Ads

Details

Released
April 17, 2010
Updated
September 29, 2026

Features

Background Location Access

Developer

FASTWEB SPA
✨Promote your app ✨
My Vodafone Italia screenshot #1 for iPhone
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My Vodafone Italia screenshot #5 for iPhone
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My Vodafone Italia screenshot #7 for iPhone
My Vodafone Italia screenshot #8 for iPhone
iphone
ipad
📌Ready
Reviews summary↘︎
⭐157
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📝1+ tags
Tags↘︎
🔄6+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦~ in 3 weeks
Updates frequency↘︎
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About

Manage your mobile plan, modem, and billing with ease. Track expenses, download invoices, and control your eSIM. Discover daily surprises and get personalized offers.

✓Manage Modem Seven with Wifi7
✓Track expenses and credit
✓Download invoices
✓Manage eSIM
✓Monitor offer members and benefits
✓Access daily surprises (Happy)
✓Chat with digital assistant TOBi
✓Monitor report status
✓Recharge and get personalized offers
✓Activate new offers
Show original description

What users say about My Vodafone Italia

Reviews of My Vodafone Italia are mostly negative: the Utilities app is rated 1.8/5 from 305 App Store ratings. What users like most: quick SIM detection and auto-login, fast download speeds when working. Top complaints: italian-only language support, frequent crashes and bugs. Summarized from real user reviews.

Positive things

  • ⚡Quick SIM detection and auto-login
  • 📱Fast download speeds when working
  • 💳Multiple payment options (PayPal, credit card)
  • 🎯Easy service activation/deactivation
  • 📊Clear account information layout

Negative things

  • 🌍Italian-only language support
  • 🐛Frequent crashes and bugs
  • 🔐Poor identity verification system
  • ❌Login failures and account lockouts
  • ⏱️Extremely slow app performance
  • 📞Non-existent customer support
  • 💳Payment processing failures
  • 🚫Blocks foreign passport verification
  • 📱Web version forces app usage
  • 🔄Two-factor authentication limited to Italian numbers
  • ⚠️Service cuts without clear notification
  • 🌐Incompatible with non-Italian credit cards
  • 📲Roaming SMS charges for 2FA
  • 🔗Dead links in app interface
  • 📋Confusing navigation with 181+ menu options
See all reviews

What's New in My Vodafone Italia

14.9.1

September 29, 2026

In questa versione dell'app abbiamo risolto alcuni bug e apportato miglioramenti tecnici per un'esperienza ancora più fluida e affidabile.

User reviews

Most RecentHighest RatedLowest Rated

Typical Italian service

Awful just awful never works and impossible to pay. Please look for any other option for phone service
MMarch€

Get another provider

Since I moved to Italy a year ago same problems. Can’t reach nobody, can’t do automatic payments, i have to go to a physical location Vodafone to recharge my home internet every time. Just useless app…
NNicknamemata

Worst App ever

The Login System is horrible. I have Never Seen a Kind of App Like this.
CChrishz5888

Bad customer service and experience

The worst connection for tourist. Makes everything difficult
NNafsuuu

Servizio di assistenza scadente dall’Albania.

Servizio di assistenza scadente dall’Albania.
risposte poco chiare. Il servizio clienti non è stato in grado di risolvere il problema. Esperienza deludente.
AAngelaBarcellona
See 152 more reviews

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User experience

🐞

Reported Bugs

18 issues

Login denied with correct credentials

Bug

Account lockouts after verification attempts

Bug

Identity verification rejects all documents

Bug

Generic error codes without explanation

Bug

Payment processing constantly fails

Bug

App crashes during recharge

Bug

White screen errors on load

Bug

Recharge fields refuse input

Bug

Registration fails with error codes

Bug

App won't open (red screen)

Bug

Service unavailable message loops

Bug

Two-factor authentication codes not sent

Bug

Plan information disappears monthly

Bug

Successful charges show as unsuccessful

Bug

Dead account settings link

Bug

App freezes on specific operations

Bug

Widget doesn't show data on WiFi

Bug

Multiple SIM display issues

Bug
✨

Requested Features

12 requests

English language option (most requested)

Feature

Multi-language support (French, Spanish, German, etc.)

Feature

eSIM conversion support

Feature

Authentication app support for 2FA

Feature

International credit card acceptance

Feature

Saved payment method functionality

Feature

Auto-pay setup with credit cards

Feature

Better error messages and codes

Feature

Account number retrieval feature

Feature

Multiple SIM management in single login

Feature

Travel data plan clarity

Feature

Deactivation instructions in app

Feature

FAQ

What does the My Vodafone Italia app do?

The My Vodafone Italia app allows users to manage their mobile plans, track expenses, download invoices, and control their eSIM. It also provides access to personalized offers, daily surprises, and a digital assistant for support.

What are the key features of the My Vodafone Italia app?

Key features include managing your Modem Seven with Wifi7 technology, monitoring your credit and expenses, downloading invoices, managing your eSIM, and keeping track of your offer's members and benefits. You can also access daily surprises, chat with the digital assistant TOBi, and activate new offers.

Is the My Vodafone Italia app free to use?

The app itself is free to download and use. However, as indicated by the monetization model, there may be in-app purchases available for certain services or features, although the description does not explicitly detail these.

Who is the My Vodafone Italia app for?

This app is designed for existing Vodafone Italia customers who want a convenient way to manage their mobile services, billing, and access exclusive offers and support directly from their smartphone.

Can I manage my modem with this app?

Yes, the app allows you to manage your Modem Seven with Wifi7 technology directly within the application. This provides a streamlined way to control your home internet device.