Plan and book your next family holiday with ease. Discover live shows, activities, and resort amenities. Manage your booking and explore interactive maps before you arrive.
What We Love
- 👍 Easy to manage bookings
- 🗺️ Useful for park navigation
- 🤩 Great for planning activities
- ✨ Staff are friendly and helpful
- 🎉 Lots of fun and entertainment
- 🏠 Clean accommodations
- 📱 Good for accessing show tickets
- 💖 Makes holiday magical
- 🏊♂️ Amazing swimming pool facilities
- 🍽️ Good food options
- 👍 Well-organized resort
- 💯 High energy staff interactions
- 🌟 Exemplary bar staff service
- 👍 Great value for money
- 👨👩👧👦 Entertains all ages
- 👍 Wave Hotel is nice
- 👍 Gold apartments are spotless
- 👍 Shows are brilliant
- 👍 First aid support is excellent
- 👍 Accommodating to autistic children
- 👍 Funfair and rides are great
- 👍 Easy to access directions
Room to Improve
- 🐛 App login issues
- 🐛 App doesn't update bookings
- 🐛 Cannot get bookings on app
- 🐛 App shows no bookings
- 🐛 Cannot book activities on app
- 🐛 Cannot receive voucher
- 🐛 Play experience scrolling is a pain
- 🐛 Token system is a pain
- 🐛 Machine for inflatables broken
- 🐛 No late night pool
- 🐛 Rapids are closed
- 🐛 Bad management of facilities
- 🐛 App is slow
- 🐛 Map needs work
- 🐛 Favourites tab not working
- 🐛 Itinerary not working
- 🐛 Cannot book directly from app
- 🐛 Bookings don't show in itinerary
- 🐛 Itinerary and favourites broken
- 🐛 App is a waste of time
- 🐛 Cannot access "my account" section
- 🐛 Horrendous app
- 🐛 Only one booking detail on app
- 🐛 App is pointless
- 🐛 Cannot log in if you didn't make booking
- 🐛 Itinerary disappears
- 🐛 App doesn't let you create account
- 🐛 App is very frustrating
- 🐛 App is useless
- 🐛 Cannot log in
- 🐛 App performance could be better
- 🐛 Maps sometimes don't work
- 🐛 Apartments need some love
- 🐛 Apartments not very clean
- 🐛 Shower tray fills with water
- 🐛 Cupboard doors hanging off
- 🐛 Needs a lick of paint
- 🐛 Queueing too early for shows
- 🐛 Not all activities shown on app
- 🐛 Too chaotic for autistic twins
- 🐛 Food issues at diner
- 🐛 Racial representation in shows lacking
- 🐛 Parking is far and no trolleys
- 🐛 Oyster bay accommodation dirty and dated
- 🐛 No microwave provided
- 🐛 Trash out in walkway
- 🐛 Play experience ruins app scrolling
- 🐛 App timing frustrating
