Log on
Go on desktop and I can login but I can’t view my booking with my booking reference
Both platforms are very poor
Response from developer
Hi there, thank you for sharing your expereince, we'll pass your comments along to the relevant teams to be addressed Kind regards, Robyn
Poor Customer Support
No updates in the investigation, no incentive for the poor stay or compensation for the poor stay. Nothing.
Poor customer service and will not be using again.
Response from developer
Hi, thank you for sharing your feedback and we are very sorry to hear that your holiday didn't meet with expectations. Your comments will be shared with the appropriate team to help us improve our service. Kind regards, Fiona Hoseasons
Unable to log in plus more feedback
So initial log in prob fixed 👏then an update which won’t allow log into App “a error has occurred please try later” I’ve been trying multiple times and still same message even after deleting App and reloading, absolute waste of time. I notice you have another app under AWAZE with poor feedback 🤔🤡 good luck Hoseasons and perceptions.
Response from developer
Hi there, thank you for taking the time to leave a review, we will pass your comments along to the relevant team, kind regards, Robyn
Waste of time
Response from developer
Hi Caz, Thank you for taking the time to leave a review, we are sorry that our app did not work correctly when you was trying to book, could you email us on Trustpilotrevoews@hoseasons.co.uk with your booking details so we can investigate this Kind Regards Charles Hoseasons
Needs work
Response from developer
Hi FeeFeeCC, thank you for sharing your feedback and we are sorry to hear that your experience on the app didn't meet with expectations. Please know that we have shared your feedback with the relevant team for their review. Regards, Fiona Hoseasons
