Hoseasons User Reviews

Hoseasons: Book UK Holidays

Awaze A/S

✈️ Travel

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Log on

Created an account to view my booking and the app won’t allow me to login
Go on desktop and I can login but I can’t view my booking with my booking reference
Both platforms are very poor

….’zmz

5 months ago

Response from developer

Hi there, thank you for sharing your expereince, we'll pass your comments along to the relevant teams to be addressed Kind regards, Robyn

Poor Customer Support

My partner and I had experienced a poor time while with a cottage and emailed requesting a refund. After a few days of waiting we finally got a response but it wasn’t even through Hoseasons themselves but through a separate company who after hearing the issue in another email. Took weeks to actually get back to us and the only ‘investigating’ they did was ask us what happened and the owner and then decided to side somehow with the owner as well.

No updates in the investigation, no incentive for the poor stay or compensation for the poor stay. Nothing.

Poor customer service and will not be using again.

C.JSt

7 months ago

Response from developer

Hi, thank you for sharing your feedback and we are very sorry to hear that your holiday didn't meet with expectations. Your comments will be shared with the appropriate team to help us improve our service. Kind regards, Fiona Hoseasons

Unable to log in plus more feedback

Can’t log in or set up a log in on app! Went on home pc to create account then tried again but same message. Very disappointed after making a booking and advised by booking to download app. Slightly pointless 🤷🏻‍♂️ error message even says you have been notified of issue.
So initial log in prob fixed 👏then an update which won’t allow log into App “a error has occurred please try later” I’ve been trying multiple times and still same message even after deleting App and reloading, absolute waste of time. I notice you have another app under AWAZE with poor feedback 🤔🤡 good luck Hoseasons and perceptions.

Likey1

8 months ago

Response from developer

Hi there, thank you for taking the time to leave a review, we will pass your comments along to the relevant team, kind regards, Robyn

Waste of time

App doesn't work, unable to book on iPhone. Hoseasons admitted issues but would not honour app discount code when I tried to resolve over the phone. Annoying.

Caz118587

9 months ago

Response from developer

Hi Caz, Thank you for taking the time to leave a review, we are sorry that our app did not work correctly when you was trying to book, could you email us on Trustpilotrevoews@hoseasons.co.uk with your booking details so we can investigate this Kind Regards Charles Hoseasons

Needs work

I was happy to see there is finally an app for Hoseasons, but the information doesnt display very well and the filter doesn’t show all of the options, so I’ve had to go back to using the website.

FeeFeeCC

9 months ago

Response from developer

Hi FeeFeeCC, thank you for sharing your feedback and we are sorry to hear that your experience on the app didn't meet with expectations. Please know that we have shared your feedback with the relevant team for their review. Regards, Fiona Hoseasons