Buries the most useful data
Accessing current billing period data is extremely difficult. Accessing data for the last week or so is easy, but accessing unbilled data further back requires navigating to the full year of data and clicking on the unbilled bar in the bar chart. The data is all there but it’s extremely hard to find and user unfriendly. This works to further obfuscate their new demand charge. Supposedly these new demand regime is to empower the end user, but that does not work if we can’t easily access our usage.
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Informative App
App works great, it is especially helpful to see graphing of usage and outside temp over the course of the day as I am making a very conscious effort to minimize energy usage during “peak” hours. Having the information easily accessible helps me understand my costs better.
No longer opens on my new iPad with newest IOS
This app has always worked for me until now. It will no longer open on my phone or my new iPad with the newest IOS. It’s useless now.
Works just fine!
I dont know why there are so many bad reviews, reading the comments I just assume it’s some Boomers not knowing how to navigate a simple app or update their phone. I like the app, I can track day to day usage, pay my bill, see my history of payments. Even report issues. It’s been great to see if my house is becoming more efficient with the changes I’ve done,
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Website does not work
The website does not work. All was fine until a few days ago.
Terrible app
Cannot maneuver. Just shows usage history. Can’t see bill
Crashing
App keeps crashing when I try to open
Energy hub app and website don’t work
The app was fine until about a month ago now it won’t log in anymore so paying is very difficult now.
Used to work
I’m not a fan of EnergyUnited’s current website or Mobil app. The website used to work fine for logging in and paying my bill, and I was content with that!
They roll out the energy hub and now the website is broken. I can log in, but can’t see my bill or even pay it. The website just loops back to the login page after logging in.
I sign up with their mandatory energyhub thing to try to use the Mobil app. We’ll that worked until about a month ago when they updated it. Now it just times out after 1-2 minutes of “logging in” giving an error that it can’t log me in.
I’ve tried rebooting my phone, uninstalling and rebooting and then redos loading the app, but nothing gives. The app was nice when it was working.
They roll out the energy hub and now the website is broken. I can log in, but can’t see my bill or even pay it. The website just loops back to the login page after logging in.
I sign up with their mandatory energyhub thing to try to use the Mobil app. We’ll that worked until about a month ago when they updated it. Now it just times out after 1-2 minutes of “logging in” giving an error that it can’t log me in.
I’ve tried rebooting my phone, uninstalling and rebooting and then redos loading the app, but nothing gives. The app was nice when it was working.
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