I love it personally
Response from developer
Thank you for the 5-star review! We’re happy the My Exchange app is making your shopping experience easier. Thank you for being a valued member of the Exchange!
Poor programming
Please fix this ASAP.
Response from developer
Thank you for the detailed feedback and for using the My Exchange app. We understand how important it is for the app to work smoothly with password managers like Apple Keychain, and how frustrating it is when autofill and paste do not work as expected. Our team is actively working on improving how the app handles autofilled and pasted usernames and passwords. If you would like a follow‑up or to share more details, please contact us at MyExchangeApp@aafes.com and include your phone model, iOS version, and account username, email, or phone number.
Good App, Paste not Allowed
EDIT: After looking at other’s reviews I see that the password issue has been reported many times and has not been resolved. This is a significant issue that essentially causes the app to be non-functional if you are in a location where you don’t have a second device or a printer available. Are there actually plans to fix this?
Response from developer
Thank you for the detailed feedback and for using the My Exchange app. We understand how important it is for the app to work smoothly with password managers and how frustrating it is when autofill and paste do not work as expected, especially with long, unique passwords. Our team is actively working on resolving how the app handles autofilled and pasted usernames and passwords as part of our ongoing improvements. If you would like a follow‑up by email or to share more details about your setup, please contact us at MyExchangeApp@aafes.com and include your phone model, OS version, and account username, email, or phone number so we can review your specific configuration.
Can’t Paste Password
Edit: Updated after developer response. Very encouraging that feedback is being taken seriously, can’t ask for more than that.
Response from developer
Thank you for the detailed feedback and for using the My Exchange app. We understand how important it is for the app to work smoothly with password and how frustrating it can be when it does not work as expected. Our team is currently reviewing how the app handles autofill and pasted usernames and passwords to improve this experience. If you would like a follow‑up by email, please contact us at MyExchangeApp@aafes.com and include your phone model, OS version, and account username, email, or phone number so we can review your specific setup.
Problems with login
Note: Developer responded that they are working on the issues—appreciated. Will try again when updated!
Response from developer
Thank you for the detailed feedback and for using the My Exchange app. We understand how important it is for the app to work smoothly with password managers and the frustration when autofill and paste don’t work as expected. Our team is reviewing how the app handles autofill and pasted username and password for app improvements. For assistance logging in please contact, Exchange Customer Service, Monday–Saturday, 0600–2200 CST, at 1-800-527-2345 (CONUS). OCONUS contact numbers are available at https://www.shopmyexchange.com/customer-service/contact-us.
