Payment links are hard to find
There should be a clearly-labeled payment link that shows how much is owed and when the last payment was received.
I thought I would replace my Apple Card with the Exchange card. Not happening.
I thought I would replace my Apple Card with the Exchange card. Not happening.
Update 10/16/26
The website developer replied to tell me they are working this problem.
It seems ridiculous that everything I click on in your menu, requires another multi factor authentication. When I use the message phone number, and enter the number, it just requires another MFA, with email, before the page finally opens.
It seems ridiculous that everything I click on in your menu, requires another multi factor authentication. When I use the message phone number, and enter the number, it just requires another MFA, with email, before the page finally opens.
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Useless
I would love to use this app but when I try to create a profile it tells me to enter a valid format in the second password entry. Everything else is accepted but because of this I can’t even sign up. I’m glad the exchange entered the 2020’s with an app and I’m impressed they followed the typical military route of creating a useless web product.
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Password issues
Every time I log in, it says incorrect password. Then I try to change it, it says incorrect can’t change it to a previous password… try to make a new password, I use a special character listed, but it doesn’t recognize it… then I changed the password, and it says incorrect password. The app/website seriously needs a rework, there is no logical way that it doesn’t know I JUST changed my password and the fact that special characters are not being recognized.
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Store
The app is good. But I just wished it had an in store more similar to Walmarts app or Nikes app. That way when I want to find something I can just look at the app and find exactly what I'm looking for.
Dated and not accurate!
I like to use the Exchange but online it is a whole different ball game. The app itself seems very dated and even worse, anything that says In Stock ready same day if ordered by a specific time, is NEVER in stock! No excuse to have sub par consumer services for Military or Vets. Compared to other storefront apps, this is Windows XP
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No Apple Pay?
Is there anyway you can add digital wallets like Apple Pay…?
My physical card is not here at the moment and deals are expiring.
This is a somewhat self-induced dilemma but it would be nice to have Apple Pay so I can make payments until my physical card gets here.
My physical card is not here at the moment and deals are expiring.
This is a somewhat self-induced dilemma but it would be nice to have Apple Pay so I can make payments until my physical card gets here.
Too slow
It’s to slow when I try to send something to the shopping cart and sometimes it doesn’t even add the item
can’t creat an account
I tried 5 times now and I put all my information right but whenever I go to confirm my password it just won’t let me. I put the right words and lettering and it’s saying invalid?
Excellent
Very handy
Can’t Sort by In stock
It’s 2026 and once again AFFES makes an app that shows everything they have but you cant sort or filter by what’s available RIGHT NOW near you.
App Will Not Keep Me Signed In
I like the way the app flows but having to sign in EVERY SINGLE TIME sucks.
About time
Well…it only took decades for the exchange to catch up to the rest of the retail world with an app.
Can’t change location
After being locked out for half an hour trying to reset my password and following the guidelines which it wouldn’t identify as correct despite having them in the password; it now shows my store option as being in Texas while I’m in another state and the nearest
Exchange over 100mi despite having bases all around me.
Exchange over 100mi despite having bases all around me.
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Almost Perfect
This app has been really helpful compared to using the website. Great for checking prices, shopping online, and tracking orders. The only drawback is the military uniform builder is still just a link to an external browser. I think it would be a massive improvement to be able to natively build and order uniforms all in one place.
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Home Depot
Love ordering from Home Depot on this app!
Also other orders have saved a lot of money!
Also other orders have saved a lot of money!
App could use some work
The app overall isn’t bad. However, the app does need some work to update with modern features.
If possible, please address the below recommendations.
- Add the ability to checkout with Apple Pay in the app instead of just manually by credit or debit card
- Per an in-store associate the inventory online/in-app never matches what the store has for stock. The associate said they had no way of fixing it, and was just a mismatch online/in-app vs in store
- Add an option on the search results page would be great to filter by store availability
- Add the ability for in-store purchases to link either to the app or your account so that it is easier to do a return or keep track of purchase history without a physical receipt
- Add dark mode support to the app
If possible, please address the below recommendations.
- Add the ability to checkout with Apple Pay in the app instead of just manually by credit or debit card
- Per an in-store associate the inventory online/in-app never matches what the store has for stock. The associate said they had no way of fixing it, and was just a mismatch online/in-app vs in store
- Add an option on the search results page would be great to filter by store availability
- Add the ability for in-store purchases to link either to the app or your account so that it is easier to do a return or keep track of purchase history without a physical receipt
- Add dark mode support to the app
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Minimal options
Camp Lejeune is not listed as any of the available stores
Payments are difficult
It is quite annoying to have to sign in to the Military Star to change payment methods. This should be all in one app or site.
Awful to sign in
It wants to send a code, then you get the code but then it wants to scan text and no way to get the keyboard to type in the code
