Why no link to pay from Apple Wallet?
I have a 20.00 Mikstar gift card in Apple wallet, but there is no link in checkout to use it for an online purchase!
Review
Love that they created an app. So convenient, user friendly, excellent customer service and course the top tier competitive prices AND no tax? I'm sold. Thank you Exchange!
Error 404 address not found
App won’t let me input my billing information for my card since it believes my address does not exist
Problems with login (Resolved—thank you!)
You can’t paste or use a password manager. If you leave the app to get your password, it clears the fields. For reals, not allowing pasting a password is about the most ridiculous thing and encourages password reuse/weak password. Gave up on trying to get in.
Note: Developer responded that they are working on the issues—appreciated. Will try again when updated!
Note: Developer responded that they are working on the issues—appreciated. Will try again when updated!
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Very nice app!! Fixed! - Cant copy password
Edit 2: updated to 5 stars. I’m am thoroughly impressed with the unprecedented response from the MyExchange app team. They read my review, acknowledged the issue, and fixed the problem in a short period of time. This is so promising that the app will stay up to date. Why don’t more companies do this?
Original:
For some reason I cannot paste in my super long password. Hopefully this is an oversight and not a policy because it encourages short and weak passwords.
Edit: Updated after developer response. Very encouraging that feedback is being taken seriously, can’t ask for more than that.
Original:
For some reason I cannot paste in my super long password. Hopefully this is an oversight and not a policy because it encourages short and weak passwords.
Edit: Updated after developer response. Very encouraging that feedback is being taken seriously, can’t ask for more than that.
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Mr Patrick
What I want is to be able to select text so I can cut and paste. Do that please. Because your prices are consistently higher than the civilian market(presumably you are aware of this and do it intentionally), I always feel forced to do price match. That’s harder when you can’t cut and paste. Also- have a policy that once anyone does price match, YOUR price drops. Otherwise you’re just making us waste our time.
You’re not a charity OR a business. Your job is to provide a service, the game playing you all do for MWR is exhausting. Have low prices and more people will use the site because of the taxes. Oye.
You’re not a charity OR a business. Your job is to provide a service, the game playing you all do for MWR is exhausting. Have low prices and more people will use the site because of the taxes. Oye.
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I love it personally
I was stoked to find out we have an app! A little dated but simplicity is great in my opinion. Lots of stuff to buy, never had a problem yet!
Can’t paste credentials
Yet another review of about not being able to paste credentials from a password manager. If users can’t login, the app is unusable.
Where is my local store
I can’t find my location. I live in Virginia Beach and can’t find any stores in the area
Apple keychain doesn’t work
Please have your developers fix the login screen to properly accept apple keychain and allow pasting.
“For your safety” emails
I just placed my first order with the AAFES app. It went smoothly except for one annoying issue. I kept getting told that “for my safety” i need to enter a code sent to my email. This was not a one time thing either it was numerous times. Hence the 4 star rating. I understand all the verification at the beginning when verifying me as a veteran but the other stuff was irritating. Beyond that, the app is very smooth.
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App won’t accept credentials
Please review whatever changes were recently made, because the app won’t accept login credentials.
Poor programming
This app NEEDS to allow paste into login AND auto filling by my password app. Both FAILED miserably when I tried to login. Five times I am not able unless I MANUALLY enter info.
Please fix this ASAP.
Please fix this ASAP.
Good App, Paste not Allowed
The app works well and makes online shopping easy. One issue I see, though, is with sign in. Paste isn’t allowed. Security conscious people use long complicated passwords that are impossible to memorize and are unique to only a single app/sign in. This app does not allow my password manager to enter the password nor does it allow the pasting of a copied password. That’s ok as long as the password is remembered but on occasions when it is not, logging in at a remote location is virtually impossible.
EDIT: After looking at other’s reviews I see that the password issue has been reported many times and has not been resolved. This is a significant issue that essentially causes the app to be non-functional if you are in a location where you don’t have a second device or a printer available. Are there actually plans to fix this?
EDIT: After looking at other’s reviews I see that the password issue has been reported many times and has not been resolved. This is a significant issue that essentially causes the app to be non-functional if you are in a location where you don’t have a second device or a printer available. Are there actually plans to fix this?
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Unfinished
The log in screen is non functional. I can neither log in using the iOS nor copy my password into the log in screen. Furthermore, if I switch apps to read my password over the field is wiped.
App
The first page of the App is great, same as the online sign page. Once you want to review the items it is not good. A lot of the page is wasted space, with a minimal area to actually view the items. Walmart and Amazon are two examples that do it better; even Lowe’s. Also, why did you get rid of the deal of the day? The reason I signed in frequently.
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Can’t Paste Password
For some reason I cannot paste in my super long password. Hopefully this is an oversight and not a policy because it encourages short and weak passwords.
Edit: Updated after developer response. Very encouraging that feedback is being taken seriously, can’t ask for more than that.
Edit: Updated after developer response. Very encouraging that feedback is being taken seriously, can’t ask for more than that.
Response from developer
Thank you for the detailed feedback and for using the My Exchange app. We understand how important it is for the app to work smoothly with password and how frustrating it can be when it does not work as expected. Our team is currently reviewing how the app handles autofill and pasted usernames and passwords to improve this experience. If you would like a follow‑up by email, please contact us at MyExchangeApp@aafes.com and include your phone model, OS version, and account username, email, or phone number so we can review your specific setup.
Problems with login
You can’t paste or use a password manager. If you leave the app to get your password, it clears the fields. For reals, not allowing pasting a password is about the most ridiculous thing and encourages password reuse/weak password. Gave up on trying to get in.
Note: Developer responded that they are working on the issues—appreciated. Will try again when updated!
Note: Developer responded that they are working on the issues—appreciated. Will try again when updated!
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Response from developer
Thank you for the detailed feedback and for using the My Exchange app. We understand how important it is for the app to work smoothly with password managers and the frustration when autofill and paste don’t work as expected. Our team is reviewing how the app handles autofill and pasted username and password for app improvements. For assistance logging in please contact, Exchange Customer Service, Monday–Saturday, 0600–2200 CST, at 1-800-527-2345 (CONUS). OCONUS contact numbers are available at https://www.shopmyexchange.com/customer-service/contact-us.
Unstable when using marketplace stores
Freezes constantly when using the HomeDepot page. It wouldn’t be so bad if it would at least save the items in your cart…but, nooooo…
It makes you completely start over.
Not worth the aggravation.
It makes you completely start over.
Not worth the aggravation.
Add support for password manager at login
App doesn’t work with password manager or allow me to paste my password in, so I can’t get logged in without bringing up my credentials on a different device to then type it in.