Excellent developer response
Response from developer
I'm so sorry JDRW625 that you have discovered this bug - but thanks for bringing it to my attention. I'm releasing a minor version upgrade tonight which should fix the error. However, if you would like a refund, I'm afraid I can't manage that myself, you'll have to submit a request via the App Store or reportaproblem.apple.com and they will happily return the InApp purchase to your account. I hope you can wait a day or two until the new version is released because I'm pretty sure it will get you up and running - look for version number 3.1.1
Disappointed
Response from developer
The free tier offers 4 metrics exported over the prior 7 days only. The "pro" upgrade allows you to upload any number of selected metrics over any date period. It isn't quite accurate to say that the free version doesn't work - but I take your point - I'll update the content in the App Store to make this distinction clearer.
Great support and care!
Response from developer
Sorry to hear that Blood Glucose didn’t extract properly. I’d be happy to investigate it further if you like - or alternatively I’d be more than happy to refund your $2. There’s a process to follow on the reportaproblem.apple.com website that allows you to submit a claim. Sadly this is the only way to refund via the AppStore. If you’d like me to investigate - please send me an email to sam@samgledhill.au
Like it, but possible bug
Response from developer
Thanks so much for taking the time to let us know about this bug. We're investigating it and hope to have a fix ready for when we ship the next version in the next couple of weeks.
