My Home Connect User Reviews

Customer Experience

Positive experience44.8% of reviews
Neutral0.0% of reviews
Negative experience55.2% of reviews

~ Based on 29 written reviews from the US App Store.

Is My Home Connect Safe?

Not enough ratings yet to assess My Home Connect.

Is My Home Connect Legit?

My Home Connect is no longer available in the App Store. AppsHunter Legitimacy Score for My Home Connect is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

App no longer works

App will no longer log in. It worked fine for years and now seems to be abandonware. No reply from support.

I can’t log back in after update

Once the appendages it logged me out of my app and I can’t log in says there’s not internet which there is is plenty either by data or WiFi yet I can’t log in I can’t reset password or anything please help

Do not trust this app!

This app cannot be trust to perform the functions entered. The response will confirm what you entered but in actuality the change will not apply and the temperature will not change. If you do not watch it closely and request the change several times or do it from your computer you don’t really know if it took.

Additionally, the set temperatures change randomly. If you not checking regularly they can over cool, under cool, over or under heat. Very challenging!

If you are not proactively checking and confirming it will cost you more money since you may be running more electricity when the cost of the electricity is higher (exactly against why we have the app - to save money and not waste energy)

The company either doesn’t listen or doesn’t care. They do not respond to issues or come up with solutions. The web version is more reliable. So, if you are paying to be able to use the app yohay want to reconsider and only use the web version. If I could easily change to a different vendor I would - although unsure if any are better. Possibly in customer service - which would be a great start!
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Useful!

Just got set up with solar, and I am very excited! However, the original app that they set up for me only shows the solar power that I’m generating. This one can show you what you’re using, so that you can make useful energy choices in the future.

Easy to use App

The app was super easy to use and formatting is great. I would definitely recommend this to anyone

Great app

This app is critical to saving money! You can keep an eye on your usage and adjust as needed. Also is great to be able to see if your system is working properly!!! Highly recommend!

Saves money on peak utility bills

We have been using inergy systems demand control system for a couple of years now and it has worked great in managing our utility needs. The app and software will alert you during any on-peak exceedances to help prevent an increase on your utility bill. The app presents an easy to read display of what the system is doing to reduce your peak usage of electricity and save you money. It also allows easy adjust to override any setting when needed. With our solar system and the demand manager our peak summer utility bills are almost cut in half compared to before having solar and the inergy demand manager. Highly recommend this system for saving on peak summer utility bills.
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Great tool for keeping tabs on energy

I’ve really enjoyed the Home Connect app. I started using it after we had solar panels installed and it’s been a huge help I checking demand spikes and keeping my electric bill as low as possible.

Awesome

Being able to see your demand, set your demand limits, and have better control over the usuals of my home has never been easier. This app is easy to navigate and is extremely useful. Thanks for a good product on my home and for having a good app.

Helpful!

The app really helps us to manage our electricity usage, especially during peak hours during the summer. It does lag which can be frustrating at times. Once you learn how it operates you can pretty much know when to lower your usage. We are glad to have it.

Keeps getting better

App keeps getting better with each update. Really shows you a lot of data for your solar array. Complementary subscription got us hooked on app for first year then you need to subscribe but if you want to keep getting the great info it is worth it.

iNERGY My Home Connect

I’ve been using this app for almost three years now. Great tool to keep me aware of using too much electric during peak times. I have solar and it’s a great addition to my plan.

No support for battery systems

We added a 12kWh battery system over a year ago but the Storage selection is still not available.

Huge savings!

Great device!

Great Savings

Great money saver! Definitely some bugs to work out but nothing is perfect.

This app is totally useless

There are no instructions, it lags by 30 minutes to an hour after any changes you make. It’s impossible to contact the company to get information or help. if you have another option from your solar installer choose it .

THE APP IS USELESS

The app is completely useless if it isn’t real time and if the features don’t actually function. The limit controller has turned stuff off ant the app still shows plenty of draw still available. Switches don not work or only work one direction. SERIOUSLY THE DEVELOPERS NEED TO GET THE STUFF TOGETHER AND GIVE A SOLID APP
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App keeps crashing

The app worked for a while but now will not open. I deleted and reinstalled it and still not working. It looks like the last update was 7 months ago. Please fix this! Edit: the new version has come out and now the app doesn’t work at all. I have had nothing but problems with this app. I paid for the premium but can’t use this at all. Horrible.
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Worked for only 2 days!

Unable to restore this app. So frustrating. Uninstalled/installed several times - immediately shuts down when trying to access, then my iPhone just takes me back to the Home Screen. Load installer did warn about “glitches with app” :/

Doesn’t Work

Worked fine for the first 2 weeks, now doesn’t work at all. Have tried deleting and reinstalling, still doesn’t work. Super frustrating.