My medical record User Reviews

My medical record
My medical record
University Hospital Southampton NHS Foundation Trust

Customer Experience

Positive experience12.8% of reviews
Neutral8.5% of reviews
Negative experience78.7% of reviews

~ Based on 47 written reviews from the US App Store.

Is My medical record Safe?

Not enough ratings yet to assess My medical record.

Is My medical record Legit?

My medical record appears legitimate, with a few gaps. AppsHunter Legitimacy Score for My medical record is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Tricky

When it works it is a very useful tool, but 90% of the time the app just doesn’t load. I even tried several times using just a link with the same results.
So when is my appointment & what is it for?????

Doesn’t Work

I can’t believe there’s a post here saying the same thing that’s 4 years old!

I have signed in and am left at a screen with the logo. It doesn’t load the app. I’m getting notifications for documents that I cannot access. Very frustrating

Works well for me.

The app now suggests there’s a new one so I presume that’s the one that’s browser based and you get text/email notifications to check.

For me this current one works fine and is much easier/quicker to access using just a finger print.

Was good

This app was really good but now it won’t open it’s just a blank white page

Why doesn’t it offer links to the other hospitals it is linked to?

Having been given passwords for this site I found that Cheshire and Merseyside doesn’t link into it. I questioned The Southampton site about this and was sent a link for my area. Why make it so difficult?

Useful app for getting support

The app seems to have improved a lot in the past year. Easy to set up an account as linked to NHS App. Clear info on how to use it. Hoping to see it develop more services.

Freezing

App freezing. Continues to need restarting. Doesn't link to nhs login as my email is different

My medical history etc

Great app at first but same as other users say it’s suddenly disappeared?? I hope the data on there not got into the wrong hands ??? !!

Where is it?

This was a great app for managing my chronic condition appointments and contacting the teams direct. All of a sudden it’s now disappeared and I can only access via a webpage. Please mend it, it’s made constant communication and requirement to access details and letters really easy.

Not functioning

This App used to be invaluable, but recently has failed to even load properly. There is no explanation or immediate fix. Disappointing to discover this.

Stopped working

Wholy unhelpful when it’s one of those you only download because you need.

Not working at all

App not open ending. This is real problem for me as I use it to manage my prostate cancer monitoring
Help

Blank app

This was a very good App to follow my ongoing conditions and showing records , meds etc . However recently the App has disappeared with no explanation? Can no longer use? You can only get access now by going online entering your password etc . Hopefully they will release another replacement App ?

Unreliable

Used this app a lot recently for accessing my updated medical records and now today the app won’t open. Please fix this asap.

Can’t even login!!

I was recommended to use this by the hospital after my diagnosis with ibd but whenever I try to log in it just says there’s a problem with the page and I can’t get in. Waste of time!

Working again

I had this app for around 2 years when it suddenly stopped working and was just a blank page, I deleted the app and reinstalled it and thankfully it’s working again.

Stopped working

Isn’t working any longer for some reason was very useful being able to see results of my tests ect. Now have to log in online which is annoying 😑

Stopped Working

Great App but no longer opens on my IOS updated system on my phone I suspect the developers need catch up.

App stopped working on iPhone

Not loading on iOS 16.5.1

No longer working

I have been successfully using this app for a very longtime then about 4 months ago it stopped working completely and it still doesn’t work all I get is a blank screen.