My Porsche User Reviews

My Porsche
My Porsche
Porsche Cars North America, Inc.

Customer Experience

Positive experience25.9% of reviews
Neutral12.3% of reviews
Negative experience61.7% of reviews

~ Based on 405 written reviews from the US App Store.

What users say

Is My Porsche Safe?

My Porsche appears safe based on user ratings. AppsHunter Safety Score for My Porsche is 94/100.

This assessment is based on 12,587 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.2% of ratings point to a safe experience
2.3% of ratings suggest some concerns
5.6% of ratings point to a risky experience

~ Based on 12,587 App Store ratings for My Porsche.

Is My Porsche Legit?

My Porsche appears to be a legitimate app. AppsHunter Legitimacy Score for My Porsche is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

What’s wrong with this app?

Can’t configure my car, was there before now erased. This app is useless.

Abysmal

I purchased my fourth Porsche on a lease and immediately signed up for auto payment. The payments got made for a few months and then they just suddenly dropped off and stopped

I got a call from the guy today telling me that I missed my June payment and I was about to miss my July payment

I asked him how that was possible since I was on auto pay and he says I was never on auto pay and that we have been paying it online each month which is not true at all

This has happened before with a previous Weir, you screwed it up and then reported me to the financial organizations. I haven’t made a payment late in 25 years. I have 825 credit.

Please get your act together and figure this out and stop harassing me when you screw up
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Cannot Register

Takes me to the white page, tried everything, doesn t work

Terrible

I can’t believe I pay for this service. It often can’t connect as it says my Porsche is in privacy mode. It is not but you just have to wait, often a day, for it to be able to connect. Reading the chat forums, this is a common, well known issue Porsche can’t seem to fix.

Issues

Unable to get Porsche to verify documents after 2 tries and can’t use digital key or any of the app features. Definitely not a great experience.

Always problems and glitches

I’m not a fan of the app. I always seem to have problems with it.

My Porsche in Apple Carplay doesn’t work for 911(992.2)

My Porsche in Apple Carplay only works when first setting up. Then it shows not supported and cannot be found in the carplay app list. App also crashes and quits when granting Apple music access. Multiple bugs identified please fix.

Frequently updated :)

Can we get Apple map directions in the hud consistent across all Porsche cars? Taycan don’t have this

App issues

Can’t get the app to give me access to my car

My Porsche in Apple Carplay doesn’t work

My Porsche in Apple Carplay only works when first setting up. Then it shows not supported and cannot be found in the carplay app list. App also crashes and quits when granting Apple music access. Multiple bugs identified please fix.

Horrible

Does not unlock , limited insights and the fee is ridiculous!

A very well done app.

I have to say this is one of the most engaging automotive apps especially as it relates to pending car orders. Porsche has done a masterful job with tracking ‘milestones’ of your new car in production.

Demora

Llevo tres días esperando para que terminen de comprar dos simples datos que en la imagen se ve claramente que son legítimos

Consistent

It’s been very inconsistent lately

My Porsche

I’ve been using the Porsche app for several years and it continues to improve. I especially enjoy being able to track the status of a new vehicle order through the production process. Watching my new GT3 progress from allocation to production and eventually delivery has made the ownership experience even more exciting.

The app is easy to navigate, provides useful vehicle information, and allows me to check on my cars wherever I am. Features such as vehicle status, service information, and trip data are all presented in a clean and user-friendly format.

For Porsche owners, the app is a great companion to the ownership experience and helps keep you connected to your vehicle long before and after delivery. Highly recommended.
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Good app

Been waiting on documents to be checked for 5 days

They fixed it

I have a Macan 4 and up until now, the app has been great. An update took away trip report data but it looks like they fixed it. I’d still like to be able to turn off just the ad notifications

Woefully outdated

It’s embarrassing to have such a beautiful and fine driving car matched with such buggy software and tied to this marketing driven app. Porsche should have a strict rule that no core feature of the car should depend on the continuous subscription to the app and its service.

For example the car itself will not let me filter for DC fast chargers UNLESS I pay for Porsche Connect. That is unacceptable and it leaves such a bad impression that will probably never buy another Porsche (I currently own a 911 and the Taycan)

The only things that the app should do is provide remote access to the vehicle. By this I mean:
1) Have the ability to precondition the interior ahead of time spontaneously [because I can already program the car to do this]
2) Show me the car’s location.
3) Show me the current charge status.
4) Start and stop charging
5) Roll the windows up or down

Porsche should update the car’s maps and firmware more often. It is still routing me to a non-existent off-ramp that changed 4 years ago.

If someone at Porsche headquarters wants to discuss this, I would be willing.
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AI slop in manual search results

Recently, the car manual section has started putting AI slop above the actual search results. This slop is often wrong, and always pushes the useful results off the bottom of the page.

Please stop adding AI slop to this app Porsche

Poor

Very very buggy and poorly designed App! It frequently loses connectivity and refuses to update. Very limited features and functionality for programming and managing the charging process. CarPlay connectivity is random at best. I have been on the phone with Porsche Customer Service at least once a week for the last 3 months since the purchase of our 2026 Macan! I have been asked to delete and install the App multiple times. I have had to delete and reinstall my Porsche profile in the cars PCM at least 3-4 times. Really surprised to see a rating of 4.7 for this embarrassingly poor App under the Porsche brand.
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