Easy and fun
Easy to use and practical for a ordinary day
Benz Friends
It was late in life when I bought my first Benz, but for now and forever, we will always be friends. Particularly the folks and the Service department.
Please Mercedes read!
To start, the app should be free or a “perk” from the dealership. Less expensive cars have free apps that are better. Please fix these issues:
-the app will let you start the car but not pick the temperature
- the app will allow your car to be ON and LOCKED , but if you don’t have the app and try to leave your car on — you can’t lock it. No “dog” mode.
- I have purposely locked my keys in the car with the app when going to the gym, then went to unlock my car and it wouldn’t open. I had to call an uber! I happened to have a scheduled maintenance service that day and I mentioned it - crickets. (Ps I had full cell phone service!) prior to calling uber I tried to call customer service ( 715 AM EST, they were closed!)
- you need 25% fuel to start your car via the app— that’s silly. Change it to a minimum amount of miles - like 30- I don’t need to reserve fuel if I have 100+ miles.
- you can’t remote start your car and turn the windshield heat on- which is what you need in winter. Only way that goes on is if you remember to turn it on before you turn your car off.
- the widget for the iPhone has the horn button and you can’t delete the button off the widget. But you can accidentally hit it and the horn will go off- no facial rec or passcode. Just a slight tap makes it go off - you should allow the buttons to be deleted off based on user preference.
And this is all on the TOP of my head after the app asked me to review it. Please fix these issues!! (Look at Tesla app and see how user friendly !) thank you
-the app will let you start the car but not pick the temperature
- the app will allow your car to be ON and LOCKED , but if you don’t have the app and try to leave your car on — you can’t lock it. No “dog” mode.
- I have purposely locked my keys in the car with the app when going to the gym, then went to unlock my car and it wouldn’t open. I had to call an uber! I happened to have a scheduled maintenance service that day and I mentioned it - crickets. (Ps I had full cell phone service!) prior to calling uber I tried to call customer service ( 715 AM EST, they were closed!)
- you need 25% fuel to start your car via the app— that’s silly. Change it to a minimum amount of miles - like 30- I don’t need to reserve fuel if I have 100+ miles.
- you can’t remote start your car and turn the windshield heat on- which is what you need in winter. Only way that goes on is if you remember to turn it on before you turn your car off.
- the widget for the iPhone has the horn button and you can’t delete the button off the widget. But you can accidentally hit it and the horn will go off- no facial rec or passcode. Just a slight tap makes it go off - you should allow the buttons to be deleted off based on user preference.
And this is all on the TOP of my head after the app asked me to review it. Please fix these issues!! (Look at Tesla app and see how user friendly !) thank you
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