Below standard
Locate vehicle often doesn’t work at all or takes forever. Slow app, just not up to standard. Check out MyChevrolet, that apps works fast and is exciting
HORRIBLE APP DOG LOCKED IN CAR
THE KEYBOARD WONT VOME UP FOR ME TO UNLOCK THE CAR WITH THE APP MY DOG IS LOCKED IN THE CAR
I bought the extras every year and when I need it it’s not working my dog is literally locked in the car WITH THE KEYS WHEN THE KEYS ARENT SUPPOSED TO LOCK IN THE CAR THE CAR GLITCHED AND I COUNTED ON THE APP AND THE APP DID NOT WORK
I bought the extras every year and when I need it it’s not working my dog is literally locked in the car WITH THE KEYS WHEN THE KEYS ARENT SUPPOSED TO LOCK IN THE CAR THE CAR GLITCHED AND I COUNTED ON THE APP AND THE APP DID NOT WORK
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Worst $160,000 car app
I’m so glad the nightmare of this app is coming to an end. 90% of the time autostart failed and the other 10% the app wouldn’t work because, unlike other app that needs an update, wouldn’t allow you to use it unless it had the latest update.
App is being Sunset
Recently learned that this app is being shut down entirely and features including remote locking, start, SOS, etc will no longer function on my vehicle as of Dec 31. It’s one thing to remove a feature or two, but to outright remove safety features from a vehicle and not offer some kind of alternative because of some contract issue between Mercedes and Verizon is ridiculous.
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Horrible
The worst customer service team ever. Gave me the run around for three weeks sending me back and forth between agents. Never helped resolve the problem and didn’t seem concerned with trying. If I could give 0 stars I would.
