Free

Details

  • Released
  • Updated

Features

My RCH Portal screenshot #1 for iPad
My RCH Portal screenshot #2 for iPad
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About

Access your RCH medical record, manage appointments, view test results, and request prescription refills. This app connects patients and families directly to their healthcare information.

View personal medical information
Manage appointments
Read doctor's notes
Get test results
Request repeat prescriptions
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What's New in My RCH Portal

11.7.2

April 20, 2026

Various fixes and security updates.

User reviews

Terrible! No stars!

I hate this app! RCH favours forcing families to use it rather than providing quality service. I’m not sure if it is a poor quality app or if it is poorly utilised by clinicians. Either way, it’s not working and is a source of endless consumer confusion and stress. The information families need is not there and what little comes through is poorly formatted and difficult to read. Information families provide RCH via the app does not reach clinicians. I wish I didn’t have to use it.
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System has been down since yesterday

Please fix whatever is stopping us from logging in. The website and app for RCH PORTAL are not working. I need to access information urgently.

Can’t access

Needs update that doesn’t exist pls fix so we can all access important information

No update available

Unable to update the app and am locked out of both my sons accounts who have several up coming appointments including surgery. Can’t access appointment information or results. Unacceptable. 😡

App not working

Can’t log in app no longer working it keeps saying it needs an update but when you try it can’t connect to App Store.
I have deleted the app and reinstalled several times but still having the same issue. Please fix this quick!

Developer apps

FAQ

What can I do with My RCH Portal?

My RCH Portal allows you to view your medical information, manage appointments, read doctor's notes, get test results, and ask for repeat prescriptions. It provides direct access to your RCH medical record.

Is My RCH Portal free to use?

Yes, My RCH Portal is available for free. There are no charges to download or use the application.

What devices support My RCH Portal?

My RCH Portal is supported on iPhone, iPad, and Apple Watch devices. This ensures you can access your health information across multiple platforms.

How often is My RCH Portal updated?

The latest version of My RCH Portal is 11.6.4, last updated on January 21, 2026. Updates typically include improvements to features and performance.

What is the age rating for My RCH Portal?

My RCH Portal has an age rating of 17+. This indicates the content is suitable for mature users.

Who developed My RCH Portal?

My RCH Portal was developed by The Royal Children's Hospital. This ensures the app is managed by a trusted healthcare provider.

Does My RCH Portal have ads?

No, My RCH Portal does not contain advertisements. The app is designed to provide a clear and uninterrupted experience for managing your healthcare information.

Where can I get support for My RCH Portal?

For support, you can email myrch.portal@rch.org.au or call their Help Desk at (03) 9345 6777, selecting Option 1 for EMR. They are available to assist with any issues or questions.