Terrible tracker
It absolutely not accurate in tracking the laps. The customer service said to link with Apple Health. After linking, it is still WAY OFF counting.
Beyond frustrating
I thought this was going to be the answer to my keeping track of swim laps. Sorry to say that it doesn’t work. It won’t audibly count laps, and swimming for 45 minutes tells me I’ve swum 150 yards. Customer service has not been able to answer straightforward questions about how to set up prompts. I waste more time than I spend swimming.
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Not working with Apple Watch
Although installed on the phone, watch and linked to apple health. The data doesn’t calibrate in my rings. No exercise time or calories burned accounted for. Does not consistently work. Keeps repeating shake head or double tap to start, even when both are done.
Horrible
I’m not using it anymore. I will play my music through my watch, turn on the water resistance manually and count my laps in my head! It NEVER counted anything accurately, except the time! And it only synced the time to my Health app, never anything else. Very disappointing 🥲
Needs a lot of work
I swim three times a week having the headset is a game changer. The application however is a complete let down. As I can’t use my Apple Watch watch on my wrist for the music to work, the app doesn’t recognise that Iv changed from yards to meters and doesn’t track my laps correctly. Struggling to use any other apps purely because the Apple Watch has to be in the dock on the back of my head to work.
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App update
When will there be an update to the My Swim tracker app? I have been putting up with this app for over a year and it is so frustrating!
Listening to the music is great but not being able to get correct stats is ridiculous at this point.
Listening to the music is great but not being able to get correct stats is ridiculous at this point.
Terrible app
I was so excited to get my headphones I let to be completely disappointed by the glitchy app and lack of accurate tracking. It’s only my second night but I’m ready to return my headphones. I’ll stick to my watch on my wrist with no music,
Don’t download!
This app is a total failure. It doesn’t track your swimming, you have to buy a set of headphones that cost 100 dollars and it doesn’t work. The “shake or tap” system doesn’t work either.
Not working with Apple Watch
Although installed on the phone, watch and linked to apple health. The data doesn’t calibrate in my rings. No exercise time or calories burned accounted for.
Calories count doesn’t get updated
Calories coins is not getting updated in iPhone , just yardage and time. Is this a bug ? How come this app hasn’t been updated in a while ?
Not Accurate
Wasn’t accurate at tracking my laps at all and kept disconnecting during backstroke. Wouldn’t bother with it.
Headphone watch mount is good but not this app
No idea what this thing is tracking but it’s nothing to do with my swimming
NEEDS TO BE FIXED
Worthless app to come with a not cheap product. I just got my device last week and the distance tracking has yet to work once. I manually tracked my distance and compared it to the app and the app had accounted for less than half of my distance. The only thing that has worked in my experience with this company is the audio feature. Everything else is absolute garbage and needs to be fixed or at least not be promised features by the company.
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Useless
I love the H2O headphones but the app is useless. Doesn’t count accurately or even close to it. Jamie0621
This works well - if you follow the instructions below
Updated: works well if you follow the instructions below and keep in mind it’s limitations I.e it can’t identify strokes. But the announcements are very useful. Suggest that you use this and another app/tracker to get the best of both worlds.
To sync with Apple health
The Apple Health can be activated from the Phone app, but you will also need to verify this in the watch app. Open the watch app and see.
If you missed this when you first installed the app you will need to delete the app from your phone and your watch.
After you delete the app from both your phone and watch power off both devices, restart and then re-install the app on both the phone and watch.
Once the watch app is installed, open the MySwimTracker watch app. On the 1st opening - it will ask if you want to allow the linking - select the option there and confirm.
To sync with Apple health
The Apple Health can be activated from the Phone app, but you will also need to verify this in the watch app. Open the watch app and see.
If you missed this when you first installed the app you will need to delete the app from your phone and your watch.
After you delete the app from both your phone and watch power off both devices, restart and then re-install the app on both the phone and watch.
Once the watch app is installed, open the MySwimTracker watch app. On the 1st opening - it will ask if you want to allow the linking - select the option there and confirm.
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Does not work correctly
I downloaded this app to use with the H20 Interval, to use my Apple Watch to play music and audiobooks while I swim. Though the device will play music and/or audiobooks, this accompanying app does not keep track of laps correctly. So, it really makes device not as functional, since now I cannot keep track of how many laps I’ve swum.
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IOS 16 issue
My swims are not being tracked to my phone. They are on my watch but not relayed to my phone. Both have been updated to IOS 16
Needs serious improvements
I love that my watch connects to stream my music and that’s about it. The remainder of the features advertised do not work. The tracking needs improvements as sometimes it works and other times it doesn’t track accurately. Also the shake to start and stop does not work. This doesn’t connect to apple health app as advertised. A fairly large company like this, who sells amazing products, really should have their developers update their app on a regular basis like most other apps created and released.
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Terrible App
This app is, without question, the worst app I’ve ever downloaded. It does absolutely nothing that it is supposed to do. It doesn’t track laps correctly which should be relatively simple.
On the other hand, the Apple Watch bone vibration system is spectacular. Music plays beautifully.
Sad that this app is a reflection on the company.
On the other hand, the Apple Watch bone vibration system is spectacular. Music plays beautifully.
Sad that this app is a reflection on the company.
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Doesn’t really work for tracking distance
The music streaming is a really nice function but it does seem like you have to sacrifice proper lap tracking because this app seems to just pull numbers from out of thin air. After one lap it would tell me I’d completed 5. But it does track time properly. I’m still holding out hope that it’ll improve…
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