Infuriatingly buggy
Took so many times to successfully log in and when I finally got in the scans could not be viewed. Massive waste of time.
App does not work
App does not remember login settings when you have to choose pin or biometrics. Next time you have to login from scratch.
If you can get logged in the app will not load any images 50% of the time. Then you need to close and reload the app. Guess what, you need to log in from the start yet again.
Very poor app design and the developers should be ashamed of themselves for publishing something that has obviously never been tested.
Would give zero stars if possible.
If you can get logged in the app will not load any images 50% of the time. Then you need to close and reload the app. Guess what, you need to log in from the start yet again.
Very poor app design and the developers should be ashamed of themselves for publishing something that has obviously never been tested.
Would give zero stars if possible.
Show more
Response from developer
Thank you for reaching out and sharing your feedback. We’re sorry to hear you’re experiencing issues with the app. Please reach out to us at https://myxrays.zed.link/support/tickets/new so we can assist you and help resolve it quickly.
Not functional
This app was good at first. Now it shows only one x-ray which is not even my most recent. I have reported it over 2 weeks ago - gave them all the requested information but absolutely nothing has happened since then. Desperately needs an overhaul! I've tried uninstalling and reinstalling with no result. It merely says 'no notifications will be sent to this device'. Yes I've changed my phone and phone number BUT I changed it on my account. And they've contacted me on my current number to confirm appts etc.
Show more
So bugged
Love how I can rarely access my scans it just sits there and won’t load or log in at all and random allows me to acccess it when I don’t actually need them….
Loading
Love site but lately it won’t load
Terrible
App keeps crashing at login. So frustrating not being able to access reports and scans.
Absolutely useless
App hasn’t worked properly since I installed it
Unable to login or register
It used to be good - nothing happening now :(
Please fix it or update the description 🙏
Please fix it or update the description 🙏
Authentication needs updating
Cannot log in using authenticator on phone. Very clumsy login process needs an update
Login issues
Have to email the company for login issues! What a joke.
Rubbish app!
Wrong date of birth entered!
Account not activated!
I can’t get in to download my xrays.
No phone support
Rubbish app!
Account not activated!
I can’t get in to download my xrays.
No phone support
Rubbish app!
Response from developer
Please send us an email at myxrays@quantumradiology.com.au so we can take a look at your account and assist you.
.
After initial install, the app was awesome being able to access and review the xrays and report. However, have been unable to login to the app since. Have tried deleting and reinstalling a couple of times to no avail.
Bug issues
I love the fact that you can access your scans and reports via app (save the trees) however there are occasions where I am unable to log in due to errors. I’ve tried deleting and adding the app but still same issue. Annoying.
