Can’t even log in
I tied using this app numerous times to only was it slow. Every time I put my log in info it will say there was no account associated with that, but I know that’s not true because I logged into the YMCA website and the login was perfectly fine.
Pointless
It doesn’t allow me to log in . When I try to get it to send me pin for 1st time signing in , it never sends the pin to my email . This app is pure trash .
My app is not working correctly
I can’t book a class because there is no option, and I don’t see a way to update it.
Same issue as everyone else
I’m traveling and don’t have normal key fob so I was told I could use the app to login. The app cannot be used. It’s unusable. Great.
Can’t log in
The app says it can’t find my email, so I can’t log in. The old app worked fine.
Unable to use
The app could not find my email account. I jumped on the website to I guess login, but it forced me to create a new account…. which doesn’t have any of my family information. Super weird. Too bad they launched a malfunctioning app… at least call it beta… so that we don’t have unreasonable expectations to be fully functional.
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Very unhelpful
This app has gone from fair to worse. It constantly requires me to relog in. The system either completely fails to send a code via sms or voice call or takes way too long (for example last time I actually got a code it too 13 minutes to get it and had a note that the code expired in 10 minutes. Until the app is fixed, it a complete exercise in frustration to try to use my phone to visit the y. It’s back to the old tag system for now.
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The app is not working
It was suggested that I remove the app and reinstall it. I’ve done that and it will not recognize my email. Not very happy.
App Doesn’t Work
This app doesn’t work. No matter what you do, you can’t login. Useless.
Still doesn’t work
Same issue as a lot of other reviews, when I try to login it says it can’t find my account, and can’t link it even with my name.
Completely unusable
For the past week every time I tried to open the app it crashed and said “unavailable at this time,” so I deleted and redownloaded the app. Now I am completely unable to log in; it refuses to recognize my email address or name, so I tried to log in as a guest and when asked to select my location there is only one option that is not anywhere close to me or my city.
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Doesn’t work
Doesn’t work
The most broken app
I’ve never seen an app so broken. My email is not found. I can’t even log in as a guest, the dropdown location only has one location that I don’t recognize.
No logging in
I have tried and tried and tried. It won’t even let me log in.
App broken-Can’t Sign In
Based on the reviews, I hoped that the app had been fixed. Unfortunately not. I can sign in online, but not through the app.
Unable to join
Unable to join even with several attempts
Doesn’t work
Says it can’t find me in the system.
Doesn’t work
New version in an endless not allowing me to login. I’d been using the previous version for months with no issues



