MyActiveHealth Wellness User Reviews

Customer Experience

Positive experience11.6% of reviews
Neutral3.8% of reviews
Negative experience84.7% of reviews

~ Based on 320 written reviews from the US App Store.

What users say

Is MyActiveHealth Wellness Safe?

MyActiveHealth Wellness appears safe based on user ratings. AppsHunter Safety Score for MyActiveHealth Wellness is 88/100.

This assessment is based on 2,354 user ratings, with an App Store average of 4.4/5.

Safety Analysis

85.9% of ratings point to a safe experience
3.8% of ratings suggest some concerns
10.4% of ratings point to a risky experience

~ Based on 2,354 App Store ratings for MyActiveHealth Wellness.

Is MyActiveHealth Wellness Legit?

MyActiveHealth Wellness appears legitimate, with a few gaps. AppsHunter Legitimacy Score for MyActiveHealth Wellness is 75/100.

Based on 75 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Review

Right now I’m frustrated trying to track my steps. It’s connected to my Apple Health but says I need to track my steps manually but when I try to do that it says I’m connected. Don’t see how to make it work. Plus I have an Apple Watch-would be nice if that connected to track my steps, etc.

Gym Membership Discounts

Please put the gym membership discounts somewhere easy to find

Hard to earn points

Very hard to earn points. You have to check in every day to earn hearts. And now nit even earning any hearts when you check in. Feels like wellness dividend benefits are being cut and intentionally making the program difficult to earn points so employees would not notice!

Motivated

Love this app it keeps me motivated and moving. It Keeps me on my toes to always want to do better.

Update loop

I was loving this app until today. Today it tells me I have to update the app. I tap update, takes me to the App Store, the only option is “open”. I tap it anyway, it takes me back to the app, which tells me I have to update. No option to do it at a later time. I reboot my iPad (which I’ve had for about a month, so it’s the latest OS). Still have to update. Tap the button, finally, instead of “open” it says “get”. I tap ”get”; which does ‘something’ 🤷‍♀️, and when I open the app, I am right back in the update/open/update/open loop hell still. I will try rebooting once more, but I don’t have the time or patience for this. Great app if you never have to update.
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Stuck on update loop

I’ve downloaded and redownloaded and still get the “it’s time for something new message”

Update

Love this app but it is currently telling me I need to head to the App Store for an update and there is no update when I head there. Seems to be stuck.

Well it WAS working….🙁

This app was initially working, not great but workable. I had difficulty getting app to keep my article interests. It gave me interests I never signed up for. But, I could deal with that. I liked the exercise check in. Now, I tried logging in and it says I need to update app. I tried, and it didn’t so I deleted app and reinstalled it. Now I can’t even get in at all because it wants me to update. I’m like caught in a quagmire on it.
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Terrible app.

This never works. The sync with Apple update doesn’t work, the tech support button doesn’t work, the completed activities sit for almost a year and never get marked as complete. I can’t even get it to work today.

Doesn’t work properly

When I open the app it says “It’s time to update” and doesn’t allow me to use the app. When I go to the App Store to update I have only option “Open the app”. When I click this button I have “It’s time to update”

Frustrated

Too many ‘something went wrong. Try again’

Very low quality app

This app has to be one of the worst apps I’ve ever used. It seems like there’s a pretty major bug every other week. It’s incredibly slow. The design is bad, it’s very obviously a multiplatform app that they don’t do a good job with. The dev team needs to get their act together

Very poor app

It does not support input from apple devices. Clearly not as effective as the app I used from Cigna last year. Very disappointing.

Too much scrolling

Once you complete articles and videos, they should be removed so that you don’t have to scroll so much to get to ones that you have not completed

Become Healthy

Stay Healthy

Not happy

I liked that United Healthcare connected to my Apple Watch.
Also, the check in first thing in the morning does not work for me. I am very active and cannot track everything I do daily.
Please upgrade to connect to my Apple Watch.

Impressive

Coaching sessions, daily health content and challenges are very helpful.. thanks for fixing the previous errors

Not the app

Nothing against the app, what I don’t like is that I have a doctor I can see in person, but my insurance wants me to use a web provider or they won’t cover the medication my doctor prescribed. So I download the app and deal with the new people who tell me that I have to use a third party company that has its own app they will check in with their app and then they will let my insurance company know that I have been spending enough time on their apps trying to find “engagements” that qualify to keep me approved 3 levels below the insurance I selected. So now instead of getting exercise I spend time with my face in my phone and my stress level up because I need 8 green bubbles or my $49 prescription is now $489. All so I download 2 more apps, and “it would be easier” if I “had” a wearable so that location service could be turned on and the app could track things for people that I don’t want to be involved with in the first place. I have a problem, I saw a doctor, and I was too young to have that problem and my old insurance would not cover the testing because I was too young. I got a better doctor that fought for me. I got new insurance that listened to me and my doctor, was honest and I paid more for some things and less for a lot. But they are no longer offered. I have new insurance again and now they have a partner who has a partner, and if I’m not in all of their apps enough I can’t get the same care that I would get if I spend my time hanging out on their apps just reviewing unrelated information and wasting my time.

So not the app that needs review, the system that made me need 3 apps to provide more personal information unrelated to what I need multiple someone’s approvals for to get the care and medication to hopefully outlive my mothers, grandfathers, and many great uncles who left behind young kids at early ages because “too young” to have that problem, and can’t just trust the doctor who sees me 4 times a year, I need to be in everyone app and wearing a tracker so I can “earn” green bubbles to make the thing that might keep me alive to see my kids drive, graduate, and surpass my wishes for them.
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Doesn't pair with Apple products

Very disappointed that you are unable to connect an iPhone or Apple watch. It makes the challenges and things a real pain due to having to manually upload data

Buggy

Crashes and does not work smoothly