Poor useability
Even after the rewrite this app is very much a half baked potato. Core functions, like lookup into network providers are just poorly designed and written. For example, it allows the location input as the name of municipality, which does not work well for large cities like Lisbon or Porto because you get an unordered list of providers that are located anywhere in the city. How about using postal code and providing a list ordered by distance from that postal code? Default value for the postal code would be from the user’s address.
This and similar issues are the sign that IT team designs and builds the app with very little input from the end users and instead they are getting the user stories from the Advance Care bureaucrats who’s only goal is to tick their spreadsheets and punch their time cards.
This and similar issues are the sign that IT team designs and builds the app with very little input from the end users and instead they are getting the user stories from the Advance Care bureaucrats who’s only goal is to tick their spreadsheets and punch their time cards.
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App doesn’t work
I needed to speak to a doctor urgently and even after I delete and re download the app it’s doesn’t work. Pointless
Poor app
The app does not open, you download and you can’t get access or the app does not remember your password. This is not good at all. What is the point that you can’t access and need for medical care
App não funciona
Normalmente fica apenas a fazer load eternamente. O site online é desesperante de usar no telemóvel, pois está todo desformatado e fica preso em loops sem sentido que obrigam a repetir operações imensas vezes. É tenebroso navegar em qualquer formato, precisa de várias melhorias urgentes
Falta um UX na equipa
Não conseguimos atualizar o número do telemóvel e acessar nossos dados,
