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MY LUZ

MY LUZ

by Luz Saúde

180 ratings
73 reviews
💪 Health & Fitness
🏥 Medical
Free

Details

  • Released
  • Updated
  • June 6, 2017
  • October 6, 2026

Features

Developer

Luz Saúde
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iphone
ipad
⭐73
Reviews↘︎
🔄6+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦~ in 2 months
Updates frequency↘︎
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About

This app provides a secure online portal for managing your health with a hospital network. It allows for virtual consultations, appointment scheduling, access to medical records, and family health management. Users can also view test results, prescriptions, and pay bills.

✓Virtual consultations
✓Appointment scheduling
✓Digital client card
✓Health assessment tool
✓Family health management
✓View test results and prescriptions
✓Online bill payments
Show original description
+1

What's New in MY LUZ

5.669

October 6, 2026

Nesta versão, efetuámos correções e melhorias que permitem reforçar a segurança e performance da aplicação, assim como melhorar a experiência de utilização. Mantenha a sua App atualizada para ter sempre a melhor experiência.

More

User reviews

Most RecentHighest RatedLowest Rated

The Luz hospital I use is not on the app!!

Halfway through the rather lengthy signup process, I discovered that neither the Loulé hospital nor the Tavira clinic is listed among the options to select for my home point of connection to the Luz system!
 I had to select an alternative to complete the signup process. We’ll see if I can sign up for an appointment using this system. Presently, I rather doubt it.
Show more
JHampsterJHampster

Response from developer

Good morning, We appreciate the feedback provided. The integration of Algarve facilities is still in development. We expect it to come into full fruition soon, so that you can enjoy all the benefits and features of our app. We thank you for your patience and trust. MY LUZ support team

Worst authentication ever

Upd sep2026 - your login is still horrible. All my previous comments still apply.

original: Guys, it's 2026! Please use Google auth or anything similar and easy.

Don't torture me with recovering and re-creating 16 digits password every couple of months when I go to Hospital da luz.

When I use your app it feels like authentication from 15 years ago!

Please Do something! It's horrible now!
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Serghio17Serghio17

Response from developer

Hello Serghio, We’re sorry we did not meet your expectations. Your feedback is very important to us. Thank you. MY LUZ support team

locked me out after update

was very hard to get back in, I use biometric Face Id so not sure why it locked me out
iPhone steveiPhone steve

Response from developer

Good morning, If you need support, please do not hesitate to contact us at +351 217 104 400. Thank you. MY LUZ support team

User friendly

Very user friendly and intuitive
RoblhsrRoblhsr

Response from developer

Hello, Thank you for your feedback. We'll hope to continue to meet your expectations. Thank you. MY LUZ support team

Can’t access features

every time I try to verify my identity so that I can access the site, I get an error message. This has been going on for a month. I cannot access my account at all. Very frustrating…
realityjorealityjo

Response from developer

Good afternoon, Thank you for your feedback. To check the problem you are reporting, please contact us at +351 217 104 400. Thank you. MY LUZ support team

See 68 more reviews

FAQ

What does the MY LUZ app do?

The MY LUZ app serves as your personal online area for the Hospital da Luz network. It enables you to conduct virtual consultations from home, access health information for yourself and your family, and manage appointments and medical records.

What are the key features of MY LUZ?

Key features include scheduling appointments and virtual consultations, accessing your digital client card (LUZ ON), completing a health assessment for personalized reports, viewing test results and prescriptions, managing family health, and making online payments for services.

Is the MY LUZ app free to use?

Yes, the MY LUZ app is completely free to join and use. There are no costs associated with creating an account or accessing the core functionalities for managing your health within the Hospital da Luz network.

Who is the MY LUZ app for?

The app is designed for individuals aged 16 and older who are part of the Hospital da Luz network. It's ideal for patients who want a convenient and secure way to manage their healthcare, book appointments, and access their medical information.

How can I create an account for MY LUZ?

You can create your MY LUZ account using your Chave Móvel Digital or through an identity verification process using your identification document, such as a Cartão de Cidadão or Passport. The adhesion to the platform is free.