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MY LUZ

MY LUZ

by Luz Saude, SA

153 ratings
63 reviews
With Ads
💪 Health & Fitness
🏥 Medical
Free
With Ads

Details

  • Released
  • Updated

Features

Developer

Luz Saude, SA
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❓5 answered
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About

This app provides a secure online portal for managing your health with a hospital network. It allows for virtual consultations, appointment scheduling, access to medical records, and family health management. Users can also view test results, prescriptions, and pay bills.

✓Virtual consultations
✓Appointment scheduling
✓Digital client card
✓Health assessment tool
✓Family health management
✓View test results and prescriptions
✓Online bill payments
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What's New in MY LUZ

5.629

June 2, 2026

Mais funcionalidades na app MY LUZ para os clientes do Hospital da Luz de Guimarães. Já é possível marcar consultas, exames e videoconsultas diretamente na app, bem como pagar as suas faturas através de MB WAY, Apple Pay, Cartão de Crédito/Débito, Multibanco, PayPal ou utilizar a opção de crédito pagaFlex. Pode ainda fazer o self check‑in de forma autónoma e sem filas através da app. Em breve, os clientes das unidades de Águeda, Aveiro e Oiã poderão também usufruir destas funcionalidades. Mantenha a app MY LUZ sempre atualizada para tirar o máximo partido de todas as funcionalidades.

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User reviews

Most RecentHighest RatedLowest Rated

Worst authentication ever

Guys, it's 2026! Please use Google auth or anything similar and easy.

Don't torture me with recovering and re-creating 16 digits password every couple of months when I go to Hospital da luz.

When I use your app it feels like authentication from 15 years ago!

Please Do something! It's horrible now!
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Serghio17Serghio17

Response from developer

Hello Serghio, We’re sorry we did not meet your expectations. Your feedback is very important to us. Thank you. MY LUZ support team

Can’t make payment

I had an appointment today at Luz Setúbal and I have made several attempts to pay my bill, but I keep getting an error, and the payment will not go through. Very frustrating.
lbyrnes7lbyrnes7

Response from developer

Olá, Obrigado pelo seu comentário. Para que possamos verificar e ajudar na resolução da situação que reporta, pedimos que entre em contacto connosco através do número 217 104 400. Obrigado. Apoio MY LUZ

Maravilhoso

Fácil acesso e sempre em dia com toda a minha informação de saúde
Obrigado a todos os trabalham para que este sistema funcione tão bem. Fátima
SineenseSineense

Pessimo UI e UX

Demora demais pra mostrar o calendário de disponibilidade do médico; calendário de disponibilidade diferentes para cada médico; UI e UX horríveis. Melhor fazer outro app
Inl0dInl0d

My luz

Excelente
carlos arquitetocarlos arquiteto
See 58 more reviews

FAQ

What does the MY LUZ app do?

The MY LUZ app serves as your personal online area for the Hospital da Luz network. It enables you to conduct virtual consultations from home, access health information for yourself and your family, and manage appointments and medical records.

What are the key features of MY LUZ?

Key features include scheduling appointments and virtual consultations, accessing your digital client card (LUZ ON), completing a health assessment for personalized reports, viewing test results and prescriptions, managing family health, and making online payments for services.

Is the MY LUZ app free to use?

Yes, the MY LUZ app is completely free to join and use. There are no costs associated with creating an account or accessing the core functionalities for managing your health within the Hospital da Luz network.

Who is the MY LUZ app for?

The app is designed for individuals aged 16 and older who are part of the Hospital da Luz network. It's ideal for patients who want a convenient and secure way to manage their healthcare, book appointments, and access their medical information.

How can I create an account for MY LUZ?

You can create your MY LUZ account using your Chave Móvel Digital or through an identity verification process using your identification document, such as a Cartão de Cidadão or Passport. The adhesion to the platform is free.