Comparison

Médis vs MY LUZ

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Médis

Manage your health insurance and access medical services conveniently. Submit expenses, view your medical history, find providers, and consult with doctors online. Includes a symptom checker and programs for new parents and cancer prevention.

Highlights
  • Expense submission
  • Clinical and administrative history
  • Médis Card access
  • Provider network search
  • Online doctor consultations
  • Symptom checker
  • Activity monitoring sync
Features
Read full description

Having the Médis app means having a Personal Health Service always at hand, with access to numerous features that will simplify the management of your health insurance: Expense Submission – Submit an expense from start to finish in minutes, without printing or mailing documents. Clinical and administrative history – Check the details of your last appointments, exams or treatments, pre-authorization status, payments to Médis and expense reimbursements. Consumption – Know the capital you have available in each coverage. Médis Card – Have your Médis card and those of your family at hand, without having to carry it in your wallet. Médis Network – Find the closest doctors, clinics and hospitals in the Médis Network. Online Doctor – Speak with a physician right away or book for later and have consultations in General and Family Medicine, Pediatrics, Psychology, Psychiatry or Traveler Medicine Consultation, by voice or video, without leaving your home. Médis Medical Assistant – Benefit from the assistance of a personal physician, specialist in General and Family Medicine or Internal Medicine, who knows your medical history and is always available to advise you and answer any questions you may have. Symptom Checker – Identify symptoms and receive recommendations tailored to your health status, simply and quickly. Young – A program that helps you plan, receive and care for your baby from the very first moment. Cancer Prevention Plan – Create your plan, with access to a calendar with all the routine exams you should perform. Médis Active – Synchronize the Médis app with an activity monitoring app and take another step towards taking care of your health and well-being, reaching goals and winning prizes.

About

MY LUZ

This app provides a secure online portal for managing your health with a hospital network. It allows for virtual consultations, appointment scheduling, access to medical records, and family health management. Users can also view test results, prescriptions, and pay bills.

Highlights
  • Virtual consultations
  • Appointment scheduling
  • Digital client card
  • Health assessment tool
  • Family health management
  • View test results and prescriptions
  • Online bill payments
Features
Read full description

A qualquer hora, o seu Hospital da Luz ainda mais próximo. O MY LUZ é a área pessoal dos clientes da rede Hospital da Luz, onde pode fazer marcações, pagamentos, consultar resultados e outra documentação relevante de forma simples, segura e cómoda. Pode ainda pesquisar e ver informação sobre os nossos médicos e os nossos hospitais e clínicas. Tudo de forma gratuita, confidencial e segura. O MY LUZ está disponível para maiores de 16 anos e a adesão é gratuita. Crie a sua conta com a Chave Móvel Digital ou através do processo de verificação de identidade utilizando o seu documento de identificação (Cartão de Cidadão ou Passaporte). Após a criação da sua conta, passa a ter acesso a um conjunto de funcionalidades e a informação personalizada sobre a sua atividade nas unidades da rede Hospital da Luz, incluindo Águeda, Amadora, Amarante, Arrábida, Aveiro, Caniço, Cantanhede, Carreira, Cerveira, Coimbra, Covilhã, Évora, Figueira da Foz, Funchal, Gala, Guimarães, Leiria, Lisboa, Luísa Todi, Odivelas, Oeiras, Oiã, Pombal, Porto, Póvoa de Varzim, Ria, Santa Maria da Feira, Setúbal, Solum, Torres de Lisboa, Vila Franca de Xira e Vila Real. (Em breve, disponível nas unidades do Algarve.) Com o MY LUZ pode: • Consultar o LUZ ON, o cartão digital de cliente do Hospital da Luz. LUZ ON é um cartão gratuito que pode apresentar em qualquer hospital ou clínica da Rede Hospital da Luz; • Conhecer e aderir ao Cartão LUZ ON PRIME, assim como gerir os serviços subscritos; • Responder ao questionário do Avaliador de Saúde e receber um relatório com as suas respostas e soluções personalizadas de melhoria de qualidade de vida e bem-estar; • Marcar consultas, exames e videoconsultas; • Receber alertas das próximas marcações e de resultados de exames disponíveis; • Fazer o self check‑in de forma autónoma, segura e sem filas, para consultas, exames e tratamentos (consulte as unidades disponíveis na app MY LUZ); • Realizar uma videoconsulta a partir do smartphone ou computador, com a possibilidade de adicionar outros participantes, como familiares ou cuidadores; • Fazer a gestão da agenda do seu Agregado Familiar, podendo associar os seus filhos menores de 16 anos ou qualquer outro elemento da sua família; • Partilhar a sua conta com outra pessoa, que passará também a gerir a sua saúde; • Visualizar, guardar e partilhar com um médico os resultados de análises clínicas e de outros exames; • Visualizar as imagens dos exames; • Visualizar e guardar as prescrições de medicamentos e procurar farmácias perto de si; • Fazer o upload e guardar documentos de saúde que depois podem ser vistos pelo seu médico durante a consulta ou Videoconsulta; • Monitorizar a saúde com o Monitor de Saúde do MY LUZ, que permite registar e sincronizar dados das aplicações Health Connect e Apple Health, para partilha com o médico assistente; • Visualizar e guardar as prescrições de consultas e exames passadas pelo seu médico; • Consultar as suas faturas e efetuar pagamentos online através de Cartão de Crédito/Débito, MB WAY, PayPal, Google Pay, Apple Pay, Referência Multibanco e do crédito pagaFlex; • Aceder ao histórico detalhado dos seus atos médicos na rede Hospital da Luz; • Ter acesso à declaração de presença, podendo enviar ou imprimir para entregar na sua empresa; • Pesquisar todos os médicos e especialidades na rede Hospital da Luz; • Ler e partilhar os nossos artigos do Guia de Saúde. A informação é o melhor ponto de partida para uma vida mais saudável reforçando os bons hábitos! Continuaremos a desenvolver novas funcionalidades, para responder da melhor forma às suas necessidades. Descarregue já a app MY LUZ.

Screenshots

Médis4 screens
MY LUZ4 screens

Verdict

The call

The clearest difference is rating: MY LUZ at 4.2 against Médis's 3.7. MY LUZ also leads on ads (none vs shown) and ratings volume (188 vs 17). Médis's advantage is update cadence (every 3 weeks vs every 2 months) and iOS requirement (13.0 vs 15.0). On price, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

MY LUZ holds the better App Store score, 4.2 against 3.7. That said, the two scores are not equally well evidenced: MY LUZ has 188 ratings behind it against 17, so its average is the more settled of the two. Written reviews point the same way: 30% of Médis's written reviews are positive against 40% of MY LUZ's.

UpkeepUpdate frequency

Médis ships an update every 3 weeks, MY LUZ every 2 months. The most recent releases landed on November 1, 2026 and November 2, 2026 respectively.

Scorecard7 real differences · 3 level
Médis versus MY LUZ: the parameters behind the verdict, then further details
ParameterMédisMY LUZ
PriceFreeFree
Rating3.7 (17 ratings)4.2 (188 ratings) — better
Positive reviews30.4% of reviews39.7% of reviews — better
Number of ratings17188 — better
Update frequencyEvery 3 weeks — betterEvery 2 months
AdsYesNo — better
In-app purchasesNoNo
MonetizationAd-supportedFree — better
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS13.0 — better15.0
Further details — not scored
Size252 MB95 MB
Age rating12+12+
DeveloperMedis - Companhia Portuguesa de Seguros de Saude, SALuz Saúde

Customer experience

Médis

All ratings16 ratings
Positive62.5%
Neutral12.5%
Negative25.0%
Written reviews23 reviews
Positive30.4%
Neutral8.7%
Negative60.9%

MY LUZ

All ratings180 ratings
Positive76.1%
Neutral9.4%
Negative14.4%
Written reviews73 reviews
Positive39.7%
Neutral16.4%
Negative43.8%

In-app purchases

None

Médis

No in-app purchases

None

MY LUZ

No in-app purchases

Questions

Is Médis free?
Médis is free to download, with no in-app purchases.
Is MY LUZ free?
MY LUZ is free to download, with no in-app purchases.
Which has better reviews, Médis or MY LUZ?
MY LUZ is rated higher. Médis averages 3.7 out of 5 from 17 ratings, while MY LUZ averages 4.2 from 188 ratings.
Do Médis or MY LUZ have ads?
Médis shows ads; MY LUZ does not.
Which is updated more often, Médis or MY LUZ?
Médis ships an update every 3 weeks, and MY LUZ every 2 months. Most recently, Médis was updated on November 1, 2026 and MY LUZ on November 2, 2026.

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