locked me out after update
was very hard to get back in, I use biometric Face Id so not sure why it locked me out
User friendly
Very user friendly and intuitive
Can’t access features
every time I try to verify my identity so that I can access the site, I get an error message. This has been going on for a month. I cannot access my account at all. Very frustrating…
Best Care
Great hospital, excellent staff and medical professionals.
Que difícil recuperar acesso
O aplicativo se esquece completamente do telemóvel.? Não percebo o motivo
Pleasant surprise!
Easy to set up & intuitive to use. Thank you Hosp da Luz!
Dr
Cedrick lopandza
Difícil acesso
Demasiado autenticação no acesso
Worst authentication ever
Guys, it's 2026! Please use Google auth or anything similar and easy.
Don't torture me with recovering and re-creating 16 digits password every couple of months when I go to Hospital da luz.
When I use your app it feels like authentication from 15 years ago!
Please Do something! It's horrible now!
Don't torture me with recovering and re-creating 16 digits password every couple of months when I go to Hospital da luz.
When I use your app it feels like authentication from 15 years ago!
Please Do something! It's horrible now!
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Can’t make payment
I had an appointment today at Luz Setúbal and I have made several attempts to pay my bill, but I keep getting an error, and the payment will not go through. Very frustrating.
Maravilhoso
Fácil acesso e sempre em dia com toda a minha informação de saúde
Obrigado a todos os trabalham para que este sistema funcione tão bem. Fátima
Obrigado a todos os trabalham para que este sistema funcione tão bem. Fátima
Pessimo UI e UX
Demora demais pra mostrar o calendário de disponibilidade do médico; calendário de disponibilidade diferentes para cada médico; UI e UX horríveis. Melhor fazer outro app
My luz
Excelente
Elder Broadbent
What is required as the ability to see a summary of the visit what the diagnosis was? Not just that a visit occurred.
UI Precisa de trabalho sério
Tive que criar a conta 3 ou 4 vezes por falhas de UI.
Very pleased…
Never a problem with the web site. Easy to look up future appointments and lab results.
Excelente APP
Consigo ver todas as minhas consultas, o meu histórico e recebo os updates de saúde tudo na minha mão.
A melhorar
Precisam acesso biometric
Nelson Ismael Barradas Antonio
Nenhuma Crítica
Easy to use
Provide the info needed and with ease od use.
