Médis Reviews: Is It Legit?

Médis
Médis
Medis - Companhia Portuguesa de Seguros de Saude, SA

Customer Experience

Positive experience30.4% of reviews
Neutral8.7% of reviews
Negative experience60.9% of reviews

~ Based on 23 written reviews from the US App Store.

Is Médis Safe?

Not enough ratings yet to assess Médis.

Is Médis Legit?

Médis appears to be a legitimate app. AppsHunter Legitimacy Score for Médis is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

When will the app be available on English?

When will the app be available on English?

Foreign language??

Why not at least in English? What's so difficult about that? After all, you have an international audience.

I like it!

I don't know why the rating is so low! Very convenient app. I don't know Portuguese, I just started learning, but even without knowing Portuguese the app is understandable to me. It's also a good opportunity for me to get used to the Portuguese language, so I'm even glad that there's no English!

Non Functional

App Isn’t working for my brand new iPhone 17 Pro with updated OS. I have memory, I have restarted, deleted, and re-downloaded the app. It just shows a screen trying to turn on. I can’t even insert login information. Very disappointing.

Response from developer

Hello, We’re sorry to hear that you are experiencing difficulties using the app. To assist you, we kindly ask that you send us more details about the issue to the email address digital.suporte@medis.pt, including the model of your device and, if possible, a screenshot. Your feedback is important to help us improve our service. Thank you!

App mediocre

Thankful for the doctors that are available 24/7 but you can only register with a Portuguese number and can’t switch the app language.

Application is not opening

So when I enter the clinic and wanted to have my appointment - application was not opening so I can’t even get number of my card. It’s bad I think.

Good

Add English and Russian please.

Response from developer

Your feedback is important for us to continue developing the App. If you would like to share your suggestions for improvement with us, please send an email to digital.suporte@medis.pt. Thank you.

Fácil e prático de usar.

Resposta sempre rápida em questões de autorizações e reembolsos.

Response from developer

Agradecemos a sua avaliação. O seu feedback é importante para continuarmos a desenvolver a App. Caso pretenda partilhar connosco as suas sugestões de melhoria, pedimos para enviar um e-mail para digital.suporte@medis.pt. Obrigada.

Worst experience in my whole life

Even if pray it will not work

:2025 and still no English language support—unacceptable

It’s 2025 in an EU country and the Médis app offers only Portuguese. Expats and English-speakers are ignored. Other healthcare apps in Portugal already support English, so this isn’t difficult—it’s a choice. Fix the UI, add English, show you value all customers. It’s unacceptable. Do better and do it now!
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Adicionar Cartão na Wallet

Não funciona e a app encerra.

No English localization

Please add English localization and I will change my review. At this moment the App looks good, but it is useless for thousands of users who don't speak Portuguese.

Crashes all the time

Impossible to use the app as it crashes non stop

Good But Could Be Better

Still waiting for English language translation toggle feature……..on both Medis applications.

Response from developer

Your feedback is important for us to continue developing the App. If you would like to share your suggestions for improvement with us, please send an email to digital.suporte@medis.pt. Thank you.

Good But Could Be Better

Still waiting for English language translation toggle feature……..on both Medis applications.

App isn’t working at all

Tried to download it again but app still doesn’t work, assigned wrong appointment dates and doesn’t let you cancel or reschedule the appointment

Superb service

A really good service, access to world class Drs, and built on excellent software that works very well

Rápido e prático

Nos dá acesso rápido e prático.

Response from developer

Agradecemos a sua avaliação. O seu feedback é importante para continuarmos a desenvolver a App. Caso pretenda partilhar connosco as suas sugestões de melhoria, pedimos para enviar um e-mail para digital.suporte@medis.pt. Obrigada.

Horrible.

How come an app without a logout function gets even approved to the App store? Jezzz ppl learn how to code.

Response from developer

Your feedback is important for us to continue developing the App. If you would like to share your suggestions for improvement with us, please send an email to digital.suporte@medis.pt. Thank you.

Language

Is there an english version in this app? Cannot find it…