Médis User Reviews

Médis
Médis
Medis - Companhia Portuguesa de Seguros de Saude, SA

Customer Experience

Positive experience26.7% of reviews
Neutral13.3% of reviews
Negative experience60.0% of reviews

~ Based on 15 written reviews from the US App Store.

Is Médis Safe?

Not enough ratings yet to assess Médis.

Is Médis Legit?

Médis appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Médis is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Non Functional

App Isn’t working for my brand new iPhone 17 Pro with updated OS. I have memory, I have restarted, deleted, and re-downloaded the app. It just shows a screen trying to turn on. I can’t even insert login information. Very disappointing.

Response from developer

Hello, We’re sorry to hear that you are experiencing difficulties using the app. To assist you, we kindly ask that you send us more details about the issue to the email address digital.suporte@medis.pt, including the model of your device and, if possible, a screenshot. Your feedback is important to help us improve our service. Thank you!

Good

Add English and Russian please.

Response from developer

Your feedback is important for us to continue developing the App. If you would like to share your suggestions for improvement with us, please send an email to digital.suporte@medis.pt. Thank you.

Fácil e prático de usar.

Resposta sempre rápida em questões de autorizações e reembolsos.

Response from developer

Agradecemos a sua avaliação. O seu feedback é importante para continuarmos a desenvolver a App. Caso pretenda partilhar connosco as suas sugestões de melhoria, pedimos para enviar um e-mail para digital.suporte@medis.pt. Obrigada.

:2025 and still no English language support—unacceptable

It’s 2025 in an EU country and the Médis app offers only Portuguese. Expats and English-speakers are ignored. Other healthcare apps in Portugal already support English, so this isn’t difficult—it’s a choice. Fix the UI, add English, show you value all customers. It’s unacceptable. Do better and do it now!
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Adicionar Cartão na Wallet

Não funciona e a app encerra.

Good But Could Be Better

Still waiting for English language translation toggle feature……..on both Medis applications.

Response from developer

Your feedback is important for us to continue developing the App. If you would like to share your suggestions for improvement with us, please send an email to digital.suporte@medis.pt. Thank you.

Good But Could Be Better

Still waiting for English language translation toggle feature……..on both Medis applications.

App isn’t working at all

Tried to download it again but app still doesn’t work, assigned wrong appointment dates and doesn’t let you cancel or reschedule the appointment

Superb service

A really good service, access to world class Drs, and built on excellent software that works very well

Rápido e prático

Nos dá acesso rápido e prático.

Response from developer

Agradecemos a sua avaliação. O seu feedback é importante para continuarmos a desenvolver a App. Caso pretenda partilhar connosco as suas sugestões de melhoria, pedimos para enviar um e-mail para digital.suporte@medis.pt. Obrigada.

Horrible.

How come an app without a logout function gets even approved to the App store? Jezzz ppl learn how to code.

Response from developer

Your feedback is important for us to continue developing the App. If you would like to share your suggestions for improvement with us, please send an email to digital.suporte@medis.pt. Thank you.

Language

Is there an english version in this app? Cannot find it…

IbAn change does not work

Kindly test the fuctions before putting in online. The keyboard is on top of the iban field and you cant for example copy or see what you type fix this asap- and review your testing- last iphone and os- thanks

App mal concebida e com problemas

A app não permite fazer o carregamento de documentos de despesa. Surge um ecrã em branco com um documento e essa função não funciona.

Response from developer

O seu feedback é importante para continuarmos a desenvolver a App. Sugerimos que atualize a versão da sua App. Caso o problema persista na versão atual contacte-nos por e-mail para digital.suporte@medis.pt. Obrigado.

Envio de despesas - não aceita a inserção de vírgula no valor da despesa

Aplicativo tem um erro, pois não aceita colocar vírgula no valor da despesa.

Response from developer

O seu feedback é importante para continuarmos a desenvolver a App. Sugerimos que atualize a versão da sua App. Caso o problema persista na versão atual contacte-nos por e-mail para digital.suporte@medis.pt. Obrigada.