myAIS User Reviews

Customer Experience

Positive experience35.6% of reviews
Neutral3.6% of reviews
Negative experience60.9% of reviews

~ Based on 225 written reviews from the US App Store.

What users say

Is myAIS Safe?

myAIS appears mostly safe based on user ratings. AppsHunter Safety Score for myAIS is 82/100.

This assessment is based on 699 user ratings, with an App Store average of 4.1/5.

Safety Analysis

77.5% of ratings point to a safe experience
3.7% of ratings suggest some concerns
18.7% of ratings point to a risky experience

~ Based on 699 App Store ratings for myAIS.

Is myAIS Legit?

myAIS appears to be a legitimate app. AppsHunter Legitimacy Score for myAIS is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Now doesn’t open at all

Not only does it not work with a vpn, now it immediately crashes upon opening

Everything

Everything good 👏👏

Best app ever

Easy to use with full option

Good

Easy to use

可以的

套餐价格太贵,不实惠!

Mr Donald

Good

Straightforward enough!

Works for me

Pay 3BB

It’s the worst thing they ever did I can’t even pay the bill since they changed to Ais

Cannot log in from another country

I am AIS user and i study in other countries, they don’t allow me to log in from other countries, if i use vpn, dont allow me to log in . No VPN , there is an error. It should be fixed

cant open

cant even open the app!! Load to 60.7% then stopped!!!

Everything you need

The app is a one stop shop to get everything accomplished from topping up to checking usage to upgrading or using promo features. I find it more useful than similar service provider apps in USA

Still underdeveloped?

Slow, heavy and too much ads

Bloated - Memory Hog

Why does this application constantly require more storage? I seldom use the application and is now consuming nearly 600mb. Way too much storage being used.

Unhelpful

Long standing customer of 3BB but all its online assistance appears to have migrated to AIS via this very ordinary and disappointing app.
It simply does not work. I was trying to report and seek assistance with a home broadband issue - this used to be easy with the 3BB app - but every time you tried to report an issue it defaulted to the app’s Chat Bot which did not work and even if you changed the language to English provided messages in Thai.
Eventually managed to get a form to be submitted to its Call Centre but it was entirely geared to a mobile phone fault when the issue was with a 3BB home internet package.
Very frustrating and disappointing.
Show more

Problem with App

Can’t open the App only loads to 70%

Heavy on storage

App in itself stutters and doesn’t operate smoothly but the icing on the cake is that including the extra documents and data that the app downloads, it ends up making this app take up around 700mb when all I do is open it to pay a bill.

แอปห่วย

โหลดมาจะยืนยันตัวตนซิม ทำไม่ได้ แอปเด้ง โหลดช้า รหัสOTPไม่เข้า สุดยอดดดดดดด

Excellent

For my needs I can’t fault it. Just been to Bangkok for 3 days celebrating Māgha Pūjā Day and when I landed 🛬 I was greeted with 7 days free internet 🛜 FANTASTIC 🤩🤩

Just bad

Very slow, doesn’t work with a VPN, fails to set up autopay, just an all around pos. Embarrassing for this size company

FARANG BAD

no Thai ID = NO AIS