True vs myAIS
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
True
Manage all your services with a single login, including bill payments, balance checks, and usage monitoring. Customize your experience with add-on services and earn rewards for discounts. An AI assistant provides 24/7 support for various services.
- Single login for all services
- Bill payment and balance checking
- Usage monitoring
- Customizable add-on services
- Earn and redeem rewards
- AI assistant support
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More convenience! Effortlessly access all services with a single login whether it’s bill payment for you and your loved ones, balance checking, or usage monitoring. More choices! Customize your experience with add-on services from entertainment, gaming, fortune-telling, to insurance. More enjoyment! Collect True dtac points and redeem exclusively discount on everything from trips to treats. More confidence! Feel at ease with the intelligent AI assistant “MARI” offering 24/7 support on issues regarding True, dtac, and home Internet.
myAIS
Manage your mobile and home internet services, check balances, pay bills, and top-up. Redeem AIS Points for exclusive deals and shop for packages, devices, and digital services.
- Manage services and numbers
- Check balance and pay bills
- Top-up and buy SIMs
- Report internet issues
- Redeem AIS Points for deals
- Shop for packages and devices
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myAIS app Manage your service with ease The ultimate service experience all at your fingertips • Manage all your services and numbers with one myAIS account login • Check your balance, pay bills, top-up, and more • Buy SIM, activate SIM, and apply AIS Fibre • Support: Report mobile and home internet issues anytime, 24/7 Going beyond with a variety of privileges from AIS Points • Redeem your points for call/data packages, food and drink discounts, shopping rewards, and more — for every lifestyle, every day • Connect with our Points Partners to enjoy point redemption even more Hassle-free shopping with great selection and deals • Buy packages for calls, data, roaming, entertainment, and get personalized recommendation • Shop for your new devices, tablets, or accessories easily with value deals • Shop for digital services easily with AIS Insurance, financial services, and more Sleek new design, simpler than ever — download now!
Screenshots
Verdict
The clearest difference is ads: True at none against myAIS's shown. True also leads on rating (4.7 vs 4.2) and monetization model (free vs ad-supported). myAIS's advantage is review sentiment (32% vs 18%). On price, ratings volume, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
True holds the better App Store score, 4.7 against 4.2. Both are backed by a comparable volume of ratings — 1.3K and 807 respectively. Written reviews complicate that: 18% of True's written reviews are positive against 32% of myAIS's, so the app with the better star average is not the one people write more warmly about.
True ships an update every 11 days, myAIS every 3 weeks. Both last shipped on November 6, 2026.
| Parameter | True | myAIS |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (1.3K ratings) — better | 4.2 (807 ratings) |
| Positive reviews | 18.4% of reviews | 32.4% of reviews — better |
| Number of ratings | 1.3K — better | 807 |
| Update frequency | Every 11 days — better | Every 3 weeks |
| Ads | No — better | Yes |
| In-app purchases | No | No |
| Monetization | Free — better | Ad-supported |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 14 | 14.0 |
| Further details — not scored | ||
| Size | 227 MB | 292 MB |
| Age rating | 4+ | 4+ |
| Developer | TRUE CORPORATION PUBLIC COMPANY LIMITED | Mimo Tech |
Customer experience
True
myAIS
User reviews
True
From 1.3K App Store ratingsWhat we love
- 💳 Convenient bill payment
- 🕰 Quick and reliable app
- 👍 User-friendly interface
Room to improve
- 🐛 Frequent crashes and bugs
- 🤖 Unhelpful customer support
- 🔍 Difficult to navigate and find information
- 🔑 Complicated login and account management
- 🛑 Unreliable internet and service quality
myAIS
From 807 App Store ratingsWhat we love
- 👍 Easy to use
- 🚀 Convenient payment
- 💎 Excellent service
- 🌟 Great app
- ⚡ Fast internet
Room to improve
- 🐛 Freezes and crashes
- 🔍 Hard to find information
- 🔌 Slow and unresponsive
- 🗣️ Language issues
- 💰 Complicated package services
Bugs and requests
True
Reported bugs
4 issues- Login issues and account management problems
- Inconsistent app performance and functionality
- Incompatibility with newer iOS versions
- Incorrect or missing billing and usage data
Requested features
4 requests- Improve English language support
- Streamline bill payment process
- Provide detailed usage and billing information
- Enhance customer support channels
myAIS
Reported bugs
5 issues- App crashes on launch
- Stuck on loading screens
- Login issues
- Inability to top up or pay bills
- Inconsistent behavior after updates
Requested features
5 requests- Add English language option
- Improve navigation and discoverability
- Provide better transparency on packages and pricing
- Allow eSIM transfer between devices
- Simplify the app interface
In-app purchases
True
No in-app purchases
myAIS
No in-app purchases
