Didn’t synch with computer
Just didn’t work! Registers on my laptop then tried to open the app using the email and password and got error when I clicked on forgot user name it gave me an unintelligible series of drop down options to verify my identity. Never could figure it out. And not work the effort
There are room for improvements
This is my first time submitting a claim on my own. It would be helpful if the app could include a field showing the receipt date or receipt number, as this would help non-agents or non-staff users minimise errors. Overall, the app is useful, and this small improvement would make the process clearer.
Show more
Terrible
Downloaded app on iPhone 15, repeatedly gives me Signin error - spoke with 2 technical support team members then a supervisor, deleted app, reset password 3times by supervisor, FAIL, deleted app, rebooted phone, reinstalled FAILED AGAIN. So frustrated !!!
Misleading
Why is this on the Australian App Store if it is only for Malaysian customers?
Won’t accept details
I attempted to enter my phone number which for Australia starts +61 however the app only allows 60 or 65 so it’s useless
