Slow and unresponsive
See title. App is rubbish. Service otherwise is ok.
Unusable if you are a previous customer
Frustrating app that forces you to use old registered accounts from previous employers, which makes registering with a new employer a nightmare as it enforces the use of the previous email address to log in - so fails including password reset. Most content in the app is trying to peddle financial services instead of focusing on service and cx. Chat is hopeless that forces help down a narrow set of circumstances, which is of course sales oriented.
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Can’t login
Got stuck in spinning wheel when trying to login.
I re-install and now Got suck in notifications. I can’t submit after re-installing the.
This use to be my best company and app. Unbelievable how Aviva can destroy their app.
I re-install and now Got suck in notifications. I can’t submit after re-installing the.
This use to be my best company and app. Unbelievable how Aviva can destroy their app.
Very poor and lacks numerous key features
Very poor app with very difficult selection of funds, poor graphing, rubbish tech support. Simply the worst app of any of the 6-7 providers I’ve used.
App has become too complicated
Aviva should separate functionality in to simpler apps for specific categories (investments, insurance, travel etc). The UI is now completely unwieldy. I have no interest in anything other than investments.
