myBCA User Reviews

Customer Experience

Positive experience22.4% of reviews
Neutral24.5% of reviews
Negative experience53.1% of reviews

~ Based on 49 written reviews from the US App Store.

Is myBCA Safe?

myBCA: New BCA Banking Apps appears mostly safe based on user ratings. AppsHunter Safety Score for myBCA is 73/100.

This assessment is based on 61 user ratings, with an App Store average of 3.7/5.

Safety Analysis

62.3% of ratings point to a safe experience
14.8% of ratings suggest some concerns
23.0% of ratings point to a risky experience

~ Based on 61 App Store ratings for myBCA.

Is myBCA Legit?

myBCA: New BCA Banking Apps appears to be a legitimate app. AppsHunter Legitimacy Score for myBCA is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Often error

The app is very unpredictable and unreliable. Once you don’t use it often, it will start giving problems and error messages. Slow login and face id often doesn’t work resulted having to redownload the app and start all over again. BCA should change the developer because clearly developer tried to fix the problems numerous times but the same problems remain
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Response from developer

We apologize for the inconvenience. Your feedback and reviews will serve as a basis for our future evaluations and help us improve the application. Please ensure you have a stable network connection when using the myBCA app.

Much better now, but improvements needed!

• Forex Transfers: Allow 24/7 entry, so no waiting.
• Digital Approval: Enable fully digital RM approvals without form paperwork.
• Transfer Request: Let users request money with approve/reject flow.
• Authentication: Replace PIN with Face ID for faster approval.
• QRIS: Enable credit card as QRIS payment source.
• Transfer: Show available balance during amount entry.
• Quick Access: Add iPhone widget for instant QRIS payments.
• Favorites: Allow editing saved transactions without recreating them.
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Response from developer

Sorry for the inconvenience, Mr./Mrs please provide detailed pictures of the problems you are experiencing to the Twitter service @HaloBCA or Email halobca@bca.co.id or Halo BCA Chat: access via www.bca.co.id or WhatsApp BCA 08111500998 for assistance Furthermore.

maintenance

jelek bngt maintenance tdi bilng smpai jam 7 udh lewat jam 7 gk siap2 orng mau guna uang gimana

Need a fix for the bug

So it just happen when i want to pay with QRIS but the camera was displaying on the front camera not the main camera. Do please fix this ,its annoying.

Response from developer

We apologize for the inconvenience, Sir/Madam. Please provide details of the problem in question so that we can provide further information as needed.

Lemot

Loading nya lama saat mau akses aplikasi, serta ga bisa buka personal information sana sekali

Ngebuggggg susah kali logint akun

Padahal udah ada paket, pulsa tapi gak terkirim terus otp

Otp failed

Tried to use it from sydney, OTP never delivered

myBCA error

Beberapa kali saat pemakaian saya selalu ke log out sampai username pun harus diinput ulang. Masalahnya setiap mau login harus menunggu OTP, sangat tidak praktis.

Error

Kenapa gak bisa nambah new rek transfer …

Can’t login

Can’t login and customer support won’t help

Nice App 👍🏻

I was pleasantly surprised. It's a modern, fast, and feature-rich app with a good design!

Membantu

Mudah dan membantu untuk transaksi apapun kok.. kualitas nya naikin biar costumer BCA suka ya...

buggy apps

cannot open the apps, always resulted in error. the f.

Response from developer

We apologize for the inconvenience, for this problem, please provide detailed information about the problem experienced to service X (Twitter) @HaloBCA or Email halobca@bca.co.id or Halo BCA Chat: access via www.bca.co.id or WhatsApp BCA 08111500998 for further assistance.

Keren

Sangat memudah kan seperti mobile banking tp bisa di akses buat wni separti saya yg stay di luar negri karna bisa pakai nomer luar negri, tambah keren BCA kemaren di suggest sama Ibu kepala cabang BCA NAGOYA HILL terima kasih bu akhir nya bisa akses bca dari luar negri🥰👍

Susah

Update versi terbaru setiap ,di update aja gabsia padahal koneksi jaringan lancar

Kecewa dengan kalimat notifikasi yang bikin bingung

kecewa dengan fitur QRIS di MyBCA. pembayaran gagal, tapi notifikasi yang diberikan malah membingungkan dan menyesatkan. Seperti yang saya alami, ada pengeluaran yang ditampilkan di notifikasi padahal transaksinya gagal. Ini bikin salah paham dan bikin konflik langsung sama orang/pedagang, kapok pake QRIS. Perbaiki sistem notifikasi!!
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pending transfer qris

tolong dong bug nya di perbaiki, sering pending, kadang tertulis pending tapi terkirim, kadang tidak terkirim

TIDAK PUAS

Costumer serfice tidak merespon apa yg saya tanyakan, dengan dalih koneksi ,, padahal baru saja saya menjawab beberapa pertanyaan...

Tabungan Berjangka

Tolong mudahkan saya sebagai WNI yang ada diluar negeri untuk Buka TABUNGAN BERJANGKA lewat MyBCA. Karena kalau pakai klikBCA gak bisa harus ada keyBCA 🥹

Gak Jelas

Bentar-bentar disuruh update, bentar-bentar disuruh update ga jelas