Terrible to use
One of the worst apps I have had to use. Doesn’t show me anything that’s actually useful such as what my coverage is, balances for my coverages or anything like that. Just a bunch of fluff. Also can’t submit a claim easily as it’s asking for a large amount of information you would never be provided as a customer. Wish I didn’t have to use this benefits provider because this process is horrendous
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Aweful app
Can’t even put in my banking info to get returns
Stuck in 2001
Got enrolled through work which I couldn’t complete, submitted a to key and they took 2 months to fix it and I didn’t have benefits the entire time. When using them with my spouses they don’t deduct anything and have to submit a receipt which takes ages to get paid. As for the app, it’s okay but company as a whole needs to update their methods.
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Worst app
The only app in the world that won’t save your log in info absolute garbage this app needs a major overhaul asap I would give it - star review if I could
Calendar is a problem
When trying to submit a claim you can not select a date on the outside range from the drop down calendar (Saturday or Sunday)
