In App Update Failure
In app updates are frustrating and waste time and are a security risk while you have to wait for the app to check for updates.
The latest version requires a 2 stage firmware update that fails on every installation. My gate is now inoperable.
The latest version requires a 2 stage firmware update that fails on every installation. My gate is now inoperable.
Update broke motor
I’ve complained about the updates before on here. This time after I attempted to leave my house an update stopped me from leaving. After waiting the 10 minutes for the update the app revealed that something is wrong and my motor won’t open the gate. I then had to, while already late, put the gate on manual and open it my self.
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Temperamental Connection
Takes forever to connect and is very laggy. Never connects when my partner tries to use it. Good gate controller but wish the app was faster and more reliable
Excellent
Very very lucky
Worst product I have ever used
D3 smart gate is complete trash now on my 2nd replacement now it won’t allow any changes. Factory reset doesn’t work. Can’t add or remove remotes. My existing remote also stopped working after 2 weeks.
Happy customer
Very happy with product. I do have issues with the gate going offline and online after a power outage. Would also like more integration with my smart home system.
You can’t force us to do a firmware update while it’s raining
I appreciate the importance of security and understand the value of applications updating regularly to include the latest features. However, please consider that there are situations where quick access is necessary, such as when a guest arrives at our Airbnb or a family member arrives from abroad. In these cases, being forced to perform a mandatory update can be inconvenient, especially when access is needed immediately. It would be helpful if such updates could be postponed to allow timely entry, with the updates completed afterwards. Additionally, updates sometimes fail due to poor internet connectivity.
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Buggy
Most times it works. But after the new update it has become very buggy and clunky. I am needing to keep reloading the app more frequently lately.
App
App not working correctly. I select keep open phone vibrators but the button doesn't change color. So I don't know if the setting is applied
Installer
Impressive, easy to use and saves time
Upgrade Firmware takes ages
Upgrading from MyCentsys to MyCentsys Pro on my Smartphone and so far has taken over an hour. Can’t use our gate remotes and I’m getting concerned. Wish I’d never started the process
Idioma
Cómo puedo cambiar el idioma a español por favor
User rights
Thank you for the app, why don’t you also create user rights so non technical people can only access the trigger function
Excelente
Muy buena
Muy bueno, recomendado
Muy tecnológico, ese es el plus.
Excelente
Muy buena app. Extraordinaria
Brilliant
Great tech, convenient
Not as useful as I expected
The app takes so long to connect to the gate motor it defeats the purpose of easy, quick access. I have to be right up against my gate to connect then it comes on and off. And this is even after updating. Really defeats the purpose. Have just gone back to using my keys. Do not recommend.
Review
Efficient, effective and useful
Very friendly very good
Very good system still can’t auto close
