Temperamental Connection
Response from developer
Hi, Thank you for your feedback. We’re sorry to hear that you’ve experienced slow and unreliable connections. For a faster and more reliable experience when simply triggering your gate, we recommend using the MyCentsys Remote app. It is specifically designed for quick and convenient gate access and should provide a much better experience for you and your partner. We appreciate your support and are glad to hear you’re happy with the gate controller. The CENTSYS Team
Worst product I have ever used
Response from developer
We’re very sorry to hear about the difficulties you’ve experienced with your D3 SMART and understand how frustrating this must be, especially after receiving a replacement. This is not the experience we want for our customers. Please contact our technical support team and provide the details of the issue, including the unit’s serial number, so that we can investigate and assist you as quickly as possible.
Installer
Response from developer
Thank you for the great feedback! We're glad to hear that MyCentsys Pro is helping make installations easier and saving you time. We appreciate your support and will continue working to improve the experience for installers.
Upgrade Firmware takes ages
Brilliant
Review
Very friendly very good
Response from developer
Thank you for your kind words and great rating! We're glad to hear you're enjoying the system. Regarding the auto-close feature — if you're experiencing issues with it, please feel free to reach out to our support team so we can assist you in getting it set up correctly.
New user
Great
Response from developer
It is delightful to hear such positive words and it’s always a pleasure to serve our users.
SOS
Innocent
V series Smart 500
Response from developer
Hi There, Thanks for the great feedback! We're glad to hear your V-Series Smart 500 is running smoothly with the app. Let us know if there's anything we can do to make your experience even better. – The MyCentsys Team
Perfect Slide
Response from developer
Hi Harvey, Thank you for your positive review! We’re delighted to hear that you find MyCentsys Pro smooth and easy to use. Your feedback is greatly appreciated and inspires us to keep improving our product. Best regards, The MyCentsys Team
No good
Dreadful, unstable app
Mr.
Club 7
Response from developer
Thank you for the review! We're thrilled to have your 100% support. 😊🎉
Good
Gates to the castle
Response from developer
Thank you for your wonderful feedback! We're glad to hear you're enjoying the functionality and convenience the app provides. Your support inspires us to keep improving! 😊🔑🏰
Terrific
Response from developer
Thank you for the terrific 5-star rating! We’re thrilled to hear you found the setup easy and the app user-friendly. Your feedback encourages us to keep improving and providing a seamless experience. If there’s anything more we can do, just let us know! Best regards, The MyCentsys Team
