Temperamental Connection
Response from developer
Hi, Thank you for your feedback. We’re sorry to hear that you’ve experienced slow and unreliable connections. For a faster and more reliable experience when simply triggering your gate, we recommend using the MyCentsys Remote app. It is specifically designed for quick and convenient gate access and should provide a much better experience for you and your partner. We appreciate your support and are glad to hear you’re happy with the gate controller. The CENTSYS Team
Worst product I have ever used
Response from developer
We’re very sorry to hear about the difficulties you’ve experienced with your D3 SMART and understand how frustrating this must be, especially after receiving a replacement. This is not the experience we want for our customers. Please contact our technical support team and provide the details of the issue, including the unit’s serial number, so that we can investigate and assist you as quickly as possible.
Installer
Response from developer
Thank you for the great feedback! We're glad to hear that MyCentsys Pro is helping make installations easier and saving you time. We appreciate your support and will continue working to improve the experience for installers.
