WiFi?
Response from developer
Thank you for your feedback, we’re glad you enjoy the app! You’re right that the app currently connects via Bluetooth for local control. However, we do offer GSM-based solutions that allow you to monitor and control your gate remotely, even from overseas. For more information or to find the best option for your setup, please contact our sales team at sales.au@faactechnologies.com, they’ll be happy to assist!
Good but feels a bit outdated
App fairly user friendly. Does not work with HomeKit which is a pity.
Creating shortcuts is extremely temperamental and in most days don’t work.
CarPlay integration is good and works well, but the garage door opening only works in certain cars and is variable if the door is closed.
Opening the garage door with the app works most days, closing works well.
Response from developer
Hi, thank you for taking the time to share such detailed feedback. We’re glad to hear you find the app functional and that CarPlay integration works well. We also understand your concerns about the interface, HomeKit support, and the reliability of shortcuts, and we appreciate you pointing these out. Our team is actively working on updates to modernize the look and feel of the app while improving overall stability and expanding compatibility. Your input helps guide these improvements—thank you again for helping us make the app better.
Good but needs a little more
CarPlay integration is good and works well, but the garage door opening only works in certain cars and is variable if the door is closed.
Life made easy
Response from developer
Hi there, Thank you so much for your fantastic review! We’re thrilled to hear that the D5 Smart has made your life easier and more secure. Your kind words inspire us to keep innovating and providing top-notch devices. If you ever have any feedback or need assistance, please don’t hesitate to reach out. Best regards, The MyCentsys Team
Hopeless app
Response from developer
Hi We’re sorry to hear about your experience with the MyCentsys Remote app. We understand how frustrating it can be when the app doesn’t perform consistently. We want to assure you that our team is actively working on improving the app, and we’ll be releasing an update soon to address the reliability issues you’ve mentioned. In the meantime, please ensure your app is updated to the latest version and check your device’s internet connectivity, as this can impact performance. If the issue persists, our support team is here to help—please contact us at centsys123@gmail.com Your feedback is incredibly important to us, and we’re committed to providing a better experience.
