AAAAA
A bit delay
WiFi?
Response from developer
Thank you for your feedback, we’re glad you enjoy the app! You’re right that the app currently connects via Bluetooth for local control. However, we do offer GSM-based solutions that allow you to monitor and control your gate remotely, even from overseas. For more information or to find the best option for your setup, please contact our sales team at sales.au@faactechnologies.com, they’ll be happy to assist!
Good but feels a bit outdated
App fairly user friendly. Does not work with HomeKit which is a pity.
Creating shortcuts is extremely temperamental and in most days don’t work.
CarPlay integration is good and works well, but the garage door opening only works in certain cars and is variable if the door is closed.
Opening the garage door with the app works most days, closing works well.
Response from developer
Hi, thank you for taking the time to share such detailed feedback. We’re glad to hear you find the app functional and that CarPlay integration works well. We also understand your concerns about the interface, HomeKit support, and the reliability of shortcuts, and we appreciate you pointing these out. Our team is actively working on updates to modernize the look and feel of the app while improving overall stability and expanding compatibility. Your input helps guide these improvements—thank you again for helping us make the app better.
Good but needs a little more
CarPlay integration is good and works well, but the garage door opening only works in certain cars and is variable if the door is closed.
Life made easy
Response from developer
Hi there, Thank you so much for your fantastic review! We’re thrilled to hear that the D5 Smart has made your life easier and more secure. Your kind words inspire us to keep innovating and providing top-notch devices. If you ever have any feedback or need assistance, please don’t hesitate to reach out. Best regards, The MyCentsys Team
Hopeless app
Response from developer
Hi We’re sorry to hear about your experience with the MyCentsys Remote app. We understand how frustrating it can be when the app doesn’t perform consistently. We want to assure you that our team is actively working on improving the app, and we’ll be releasing an update soon to address the reliability issues you’ve mentioned. In the meantime, please ensure your app is updated to the latest version and check your device’s internet connectivity, as this can impact performance. If the issue persists, our support team is here to help—please contact us at centsys123@gmail.com Your feedback is incredibly important to us, and we’re committed to providing a better experience.
Latest Update
Response from developer
Thank you for your feedback. We’re sorry to hear about the trouble you’re experiencing. Please contact us at centsys123@gmail.com so we can investigate and assist you in resolving this issue. Thank you for bringing it to our attention!
Latest update has broken something
This is a safety issue and not expected from Centsys.
Response from developer
Thank you for your feedback. We’re sorry to hear about the issue you’re experiencing. Please contact us at centsys123@gmail.com with more details so we can investigate and resolve this promptly. Your safety is our priority. Thank you for bringing this to our attention!
Gate Novice
Trusty and reliable
Response from developer
Thank you for your wonderful feedback! We're thrilled to hear that you're finding MyCentsys Remote reliable and responsive. Your support inspires us to keep delivering the best experience! 😊🚀
Remote app
Response from developer
Thank you for your feedback! We understand the importance of extended range and are continually exploring ways to improve connectivity. While many factors can affect range, we're committed to enhancing your experience. In the meantime, feel free to explore our GSM product range, which offers unlimited range for greater flexibility
Geo Actions doesn’t work
Response from developer
Thank you, Gordoza, for your feedback! To help improve the Geo-Actions functionality, please ensure that location permissions for the MyCentsys Remote app are set to "Allow Always." This setting can help enhance the feature's performance. We appreciate your patience and understanding!
Not user friendly
App is down again, so hard to get support
Apple Watch?
Response from developer
Hi, Thank you for your positive feedback and for taking the time to review MyCentsys Remote! We're thrilled to hear that the app is working great on your iPhone. We appreciate your suggestion about an Apple Watch app. We understand the value of having functionality on your wrist, and we'll forward your request to our development team for consideration. While we can’t provide a timeline just yet, rest assured that your feedback will be taken into account as we plan future updates. Thanks again for your support! Best regards, The MyCentsys Team
Bad
Very Impressed
Response from developer
Thank you for your wonderful review! We're thrilled to hear that our app has made your family life easier and safer. Your satisfaction is our priority, and your feedback means a lot to us.
Great app but can do way better
- in stead of “running” let’s do “OPENING” or “CLOSING”
- and let’s get Apple or other smart watch controlling
- and all admin controls should be done through the app and not via computer
Response from developer
Thank you for your insightful feedback! We're glad to hear that you love the app and appreciate your suggestions for improvement. We understand your point about the terminology and will consider updating “running” to “OPENING” or “CLOSING” for clarity. Integrating smart watch controls is a great idea, and we’ll look into adding this feature. Expanding admin controls to the app is also on our radar for future updates. We will send these suggestions to our development team for consideration. Your input is invaluable in helping us enhance our app. Stay tuned for updates, and thank you for your support!
Does not work.
Response from developer
We're truly sorry to hear about your frustrating experience with our app. Your feedback is incredibly valuable to us, and we want to make things right. Please reach out to our support team at support@centsys.co.za, and they'll be more than happy to assist you with any issues you're facing.
