Mr.Harris
Great app and easy to navigate and a great financial institution
Firestone is fire
Very professional and knowledgeable and friendly
Worst Credit Card
They do not allow you to use the credit card you are APPROVED FOR, they will put your card on HOLD OR FRAUDULENT PROTECTION, for any kind of bs reason , I highly DONT RECOMMEND THIS CREDIT CARD OR ANY KIND OF “HELP” from them
A 1 app
Well done
Ease of use
The app and browser could be set up easier to navigate. Give option to set up a permanent auto pay instead of manually scheduling, and I’ll give 5 stars.
Southern Tire Mart
The app is very easy to navigate and understand. I enjoy the ease of use while being on the app.
Great
Nice
View available credit
Hello, I’m unable to see but 2 numbers on my available credit. Is there a way to expand that area?
Very good app
This is a very useful app
Tires
I’m enjoying using this app and purchase all of my tires through this company. Definitely a good addition to the tools. Highly recommended.
App others should copy!
If Baton Rouge Water Company copied the design and features this App has, from effortless login; viewing new charges, account balances, required minimum amount due, suggested average six month payoff, or enter custom payment between minimums and payoff, schedule payments months in advance, edit amount of future scheduled payments to accommodate cash flow days leading up to draft. amount. The best is text reminder with link that takes you to login with face or fingerprint recognition.
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Trash
A trash company with trash people they don’t do auto pay and will try there best to make sure you have a late fee. They lied to me and told me I could set up a auto pay account the only reason I knew I was late was because they called me 5 days after to let me know that my payment didn’t go through even tho I was in auto pay she then lied to me again and told me I could pay at Firestone in cash that cash wasn’t “processed” until a day after so I got another late fee they make most of there money from late fees if you try to pay on time you will get a late fee it’s 100% going to happen if you pay on time or from my experience up to 3 days ahead they will “process” ur payment until you are late on said payment and even if it’s there fault because they will lie to ur face they will not remove it from your account
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Convince
Fast an easy way to make a payment
Easy access and timely.
The fund has been very helpful and it comes on time. I hope it could be increased.
Thankful
Thanks for the app it’s the best it’s easier then I thought it would be..
Payment from original charge
The only problem is that you have to call to make the first payment or wait until after statement date. You should have access to payment tool from time of original charge date.
Friendly user
Easy to use
AI Customer Service “Representatives”
If you contact the only number available online or through the app to get customer service help, you HAVE to work with AI (phone # ending 3950). Getting to a human being is unreasonably difficult. If you email, you receive a response from a “person” (my “representative” was named Mike) who offers a few canned responses, and is clearly also AI as “he” does not actually respond to the content in the email and repeatedly offers unhelpful solutions, including contacting the phone number which only offers AI “reps.” This was after I had specifically stated that I wanted to speak with a person, NOT AI. I fully intend to cancel my card with this company as soon as possible.
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Great Card
Easy card to use, great rewards and I’m glad I can use my Mastercard anywhere and not just at firestone
Mobile app
Wish you had an autopay feature
