Bad
I hate that you can’t log in if your bill is overdue. Constant glitches. Can’t get past the login page now.
Endless load circle of death
This app cannot get any worse. My club uses it and won’t accept anything else. Why doesn’t it load? What’s the issue with making an app that loads up when you need it to?
No support illogical product
Honestly, no one to ring, no help on the iPhone app page, can never get into book a class on here. Worst product ever. Today it doesn’t even recognise my email so god knows where all the credits are I’ve paid for. Gym owners DONT USE THIS. I am pretty much ready to quit the gym I go to because of this app
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Notification System Lets Users Down
I’ve consistently had issues receiving notifications through this app, despite all notification settings being correctly enabled on my phone and within the app itself. This has become particularly frustrating when on waitlists for classes, as I’m not being alerted when spots become available and subsequently miss out. Reliable notifications are a core function for a booking platform, so I’d really appreciate this issue being addressed.
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Keeps crashing
Updated the app and now it keeps crashing. Can’t even book sessions.
Literal garbage
When you try to put in your card details the dumb app banner literally covers the pay option. Try getting a little kid to design your app please, it sucks
Not Great
This is an adequate app at best. However, it’s the one my gym chose and I have no option but to use it. Its most annoying feature is that every single time you use it, it prompts you to configure settings for notifications. I do NOT want to do that! It’s clunky and doesn’t flow logically.
Please do better
Was convinced by staff to purchase kids club 5 pack, ended up paying both regular booking for kids club and 5 pack because of the app with heaps of bugs
Already done the update - didn’t work!
Keeps telling me to update the app, when in do this it doesn’t work. Please fix the bugs!!
App remains buggy
App remains buggy.
Have uploaded latest version but still get message to load an update - every-time-I-log-in! Never remembers my password or the club I’m currently with, asks me to choose every time. Have to do lots of back and forward to book classes for the week.
Have uploaded latest version but still get message to load an update - every-time-I-log-in! Never remembers my password or the club I’m currently with, asks me to choose every time. Have to do lots of back and forward to book classes for the week.
Nothing works
Cannot click anything for gym services.
How access deleted data on app and not all past booking showing
Not sure how to retrieve deleted booking or past bookings
App Update Message
Pop up says for us to update however when you go into the App Store no further information. Lacks a lot of functions, not good especially when the membership fee is high yet app is cheap…
Home Screen
Less the one star, no stars I downloaded the app to use for my gym and I cannot even register to get an account as the app doesn’t allow me to create an account, the Home Screen profile is to big and won’t let me scroll down to where it says register now, so the app is useless to me as I cannot book classes at my gym, which means my gym membership just becomes a huge waste of money.
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Average
Club news can’t be seen in dark mode. No push notifications when you have a message.
Asks for log in every time
App asks for gym log in every time I open the app rather than remembering my last log in
Disgrace
I’ve logged into this once and with my new membership I was gonna log in again but it says that my email isn’t being used, so I am gonna cancel the membership because I would love if I could book stuff and see what’s going on but no, this is such a bad app and I don’t recommend it
So many bugs
As a client of a gym that uses this platform, i constantly have issues with booking classes, saying classes are full when they are not, being taken off waitlist, terrible app
App is buggy and missing features…
Bug report: Club News messages in the app do not show up properly when the phone is in dark mode.
There is inadequate provision in the training programmes for the trainers to be able to define weights and other settings and reps. Even free text, for each exercise in the plan, would make this better.
There is inadequate provision in the training programmes for the trainers to be able to define weights and other settings and reps. Even free text, for each exercise in the plan, would make this better.
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No Basic Functionality
The ‘Login’ button doesn’t even work, every time I press a letter key, it randomly adds 3 extra characters for no reason. Makes doing anything anywhere from extremely inconvenient to damn-near impossible
