Worst app I’ve ever used
This app is so bad that it makes me wonder if the company is legit. I feel like I’m taking a risk with identity theft every time I use it. How can an app be legit and be this bad?!
Need to update ASAP
I as a tech savvy individual found this app confusing and not really helpful. I should be able to see the bank account information I add (at least the last 4 of the account number) so when I submit a payment I’m not guessing what account is connected, also, the payment attachment is CSV or something it should be a PDF because the link is broken and takes you to Indeed instead of a file to see payments, also, there should be a debit card payment option or even cash payment option where you can pay in store.
Just to wrap this up. This is one of the lowest tech proficient apps I’ve used in a long time, the layout looks simple but is still complicated to the point I had to call in and the rep didn’t even know the buttons to push to get the information I needed.
Just to wrap this up. This is one of the lowest tech proficient apps I’ve used in a long time, the layout looks simple but is still complicated to the point I had to call in and the rep didn’t even know the buttons to push to get the information I needed.
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Worst App Ever
Words cannot express my frustration and dismay at how much of a nightmare this app is. Stay away at all costs.
Extremely slow
This is is so slow doesn’t matter what device your on it’s slow and honestly I think it’s dumb that you can’t pay you car payment with your credit kind of dumb if you ask me not only that theres not an option for immediate payments instead it’s the next business day then your going to complain when you don’t get your money on time make this make sense you guys seriously need to reconsider your whole system
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Terrible App, Decent Customer Service
This has got to be the worst app I've ever used. The old app worked perfectly & this one constantly can't find my loan, won't let me login, sends me to other apps and doesn't register Im trying to sign in. Pretty much if I ever want to log in I have to call customer service. Theyre usually pretty helpful, but just to check my balance can take 20-30 minutes...
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