MyDTDC User Reviews

Customer Experience

Positive experience10.5% of reviews
Neutral5.3% of reviews
Negative experience84.2% of reviews

~ Based on 19 written reviews from the US App Store.

Is MyDTDC Safe?

MyDTDC: Book | Send | Track has mixed safety signals based on user ratings. AppsHunter Safety Score for MyDTDC is 62/100.

This assessment is based on 44 user ratings, with an App Store average of 2.9/5.

Safety Analysis

41.9% of ratings point to a safe experience
4.7% of ratings suggest some concerns
53.5% of ratings point to a risky experience

~ Based on 43 App Store ratings for MyDTDC.

Is MyDTDC Legit?

MyDTDC: Book | Send | Track appears to be a legitimate app. AppsHunter Legitimacy Score for MyDTDC is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Review for DTDC Courier

I am really disappointed with DTDC’s service. My parcel has been stuck at the pickup stage for the last 2 days and still hasn’t been collected. Even after scheduling the pickup, there is no proper update or follow-up from the company. Customer support is also not very responsive. This delay is very frustrating, especially when you rely on timely delivery. DTDC really needs to improve their pickup and tracking services.
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Do Not Use Their Service

Package marked as delivered 2 days ago and it’s still not delivered!

Application crash

Application crashes every time

Response from developer

Hi, please elaborate your concern along with your order ID at https://crm.dtdc.com/crm-web/crmCompTicketWebsite so that we can get your issue addressed.

BEWARE!! Use at your own risk.

The app fools you into thinking you could give them a shot. Don’t be fooled. Horrible operations. Most of the branch staff have no clue how any of this works - they’ve probably never seen the app. If you’re trying to set up a shipping. Good luck and look elsewhere. Incompetent entities like should be kicked off the Apple store. They take your “Premium” payment and then you realize they are lying to you.
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Response from developer

We are very sorry to know about your experience with us. Please let us know your order number at https://crm.dtdc.com/crm-web/crmCompTicketWebsite and we promise to get this resolved quickly.

Risk cover

Unable to remove risk cover.

Payment failure

Don’t use this app. The money gets cut from your bank account, but DTDC app shows payment failure. Basic failure!

Response from developer

We are very sorry to know about your experience with us. Please let us know your order number at https://crm.dtdc.com/crm-web/crmCompTicketWebsite and we promise to get this resolved quickly.

Convenient Cancellation Button

These guys do not want business. If someone creates an order through this app, they don’t service it and the app even has a convenient button to cancel the order. Strange company, never book anything through this app.

Response from developer

We are very sorry to know about your experience with us. Please let us know your order number at https://crm.dtdc.com/crm-web/crmCompTicketWebsite and we promise to get this resolved quickly.

Fake app

They just take money for pickup and never showup.

Response from developer

We are very sorry to know about your experience with us. Please let us know your order number at https://crm.dtdc.com/crm-web/crmCompTicketWebsite and we promise to get this resolved quickly.

Gundla

Thanks

Response from developer

You're very welcome!

App does not work

This app does not allow to modify address or add new address in IOS. This issue must be resolved for IOS users.

Provet2022

Good app ok

Does not give upto date status

It always give messages unable to fetch detail

App does not work in scheduling a pickup

I have tried for 3 straight days to help set up a pick up from my mom’s place in Mumbai. The app seems to go into a loop & just does not load.

Frustrated user

Your app doesn’t work

Tried to get a quote. Entered the weight, box dimensions, it keeps throwing error that volumetric weight should be less than 35000. Total waste of time downloading the app.

Bad quality UI

They have taken a simple UI and made it complicated, igly, bad colors and a bad workflow

Lot to be improved on

They Suck!!

Never attend calls. After a long wait they disconnect.

Forcing users to download app

A cheap way to force users to download app without providing option to close prompt on your website

Cheap gimmicks to make people download app

You are not letting me see details in website and open a page to download app. I cannot close your app advertisement and see pricing details in website. Very cheap standards and irritating.

Customer service is really poor also app is not perfect

Customer service is really poor also app is not perfect