MyDyson™ User Reviews

Customer Experience

Positive experience29.4% of reviews
Neutral11.2% of reviews
Negative experience59.3% of reviews

~ Based on 1,798 written reviews from the US App Store.

What users say

Is MyDyson™ Safe?

MyDyson™ appears safe based on user ratings. AppsHunter Safety Score for MyDyson™ is 92/100.

This assessment is based on 35,954 user ratings, with an App Store average of 4.6/5.

Safety Analysis

90.6% of ratings point to a safe experience
2.7% of ratings suggest some concerns
6.7% of ratings point to a risky experience

~ Based on 35,954 App Store ratings for MyDyson™.

Is MyDyson™ Legit?

MyDyson™ appears to be a legitimate app. AppsHunter Legitimacy Score for MyDyson™ is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Dyson app

The app is amazing, but I do personally think you should get a notification by the Dyson app telling you when your hoover is fully charged cause every time I check the app or the Hoover, I think it should be better if the Dyson app send me a notification telling me when the Dyson hoover is fully charged so I know I can take it off charge then it would be more safer for everything. I think that would be an amazing idea. much safer for the Hoover.
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Horrible

Can’t even find to get back to its dock

Useful

I love the app. I can use my products from there easy. Check manuals and videos of how to use, cleaning, maintenance etc. Very good app

Battery life

Good enough for our Loft! TY MyDyson

Dyson app is dysfunctional

As title says. Been like this for the past two months. It won’t connect to my machine even with proper troubleshooting. What a joke

It works

Great to improve air quality during bushfire season

Siri Shortcuts Broken

The Siri Shortcut functionality worked well for years, but the most recent app update broke that functionality overnight. Nothing else in my setup changed - there was no iOS update, I didn’t change my wifi settings, it’s the same machine, and all my other non-Dyson Siri Shortcuts work.

Siri shortcut is broken after updating

Siri shortcut is broken after updating the app. Can’t do voice control anymore

Shortcuts Removed!

Why did the new update remove the ability to set Siri Shortcuts?!?

Terrible

Unnecessarily secure and annoying to log into. Crazy world that I have to use my phone to turn on my fan. INCREDIBLY INCONVENIENT

Don’t spend the money

We decided to spend the extra to get a Dyson when we had to replace our robot vacuum. What a joke! The vacuum is afraid of hitting the baseboards, so you wind up with an edge of filth around every room. Recently, it has started telling us the “drop sensors are obscured” about 10 times every cleaning. It can never find the dock and hides in a corner to die. Our last vacuum we could at least send out a signal to see where it had gotten lost, but no such luck with this one. This is the second Dyson vacuum we have had problems with, and we won’t be purchasing this brand again.
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로봇 청소기 앱 지도 설정

제발 선생님들 앱 업데이트 좀 해주세요. 금지구역을 네모로만 표시하기에는 불가능하거나 불편한 부분이 너무 많습니다. 같은 네모 영역이라도 회전 기능이라도 넣어주실수 없을까요? 구역 분할도 마찬가지에요 ㅠ 모든 집에 네모 반듯하진 않잖아요 부탁드립니다 ㅠ

Ugly, uninformative new version

This new version is cluttered and ugly and not nearly as accessible and informative as the previous elegant version. This is a definite downgrade from probably some people who won in office politics

Siri and shortcuts stopped working

Forcing iPad users into portrait mode is borderline criminal, but now not being able to swipe between fans is just unacceptable. How on earth is it an improvement?
And now Siri and shortcuts stopped working.

Best air purifier

Dyson air purifiers are the best, with all data available on app, and buying filter is also very easy online when u email them

Broken Siri Voice Control

Something recently caused existing and new Siri voice shortcuts to break.

Absolutely disappointed totally useless

I set my Dyson fan at a desired temperature and once it reaches it the fan kicks out as expected then it all goes off and the app says fan not connected even when the temperature drops below the set temperature nothing.
I have to then use the remote to activate the fan and it continues to do the same thing.
I’m absolutely disgusted with this and wish I had never bought such a cheap rubbish machine.
You would be better off buying a panel heater and a smart plug save yourself £££ and get a far more superior product!
So glad I had only purchased the one machine as was going to put them in other rooms throughout the house, thankfully only one was available at the time.
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Don’t.

Dyson, if you guys are planning to keep the new app UI and layout for good, dont. Just dont. Sincerely.

Wi-Fi connectivity

Again yet another product not connecting to WiFi properly, PC3 and HF1. Followed procedure and still not a stable connection. My other products are ok in the same position. Your WiFi checks say my product in not compatible, what’s that about! Get your act together

Even on level 2 still loud

My dyson makes squeaky noise when at low flow. I already sent it for repair, and dyson technicians said 'it works just fine'/ shipped it back but thats not true (given I went to the store and tested a new model). It should be almost silent when running on 2. Customer support was dismissive. For a company of this reputation I would certainly expect a MUCH better customer care.
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