Awful machine
I have used the Dyson twice a week for 2 years and all it does is stop working, for no apparent reason. Over engineered and complicated, better products on the market. Waste of money.
Spot + scrub malísima app
Es malísima y lo que le sigue , para empezar el mapeo lo hace mal, tuve que hacerlo 5 o 6 veces para que quedara más o menos bien (y entiendo eso lo hace el robot) pero la peor parte es en la app , al momento de “ajustar” el mapa muchas veces no puedes dividir o combinar áreas o las hace mal y lo más frustrante es que no puedes deshacer un cambio que hizo mal, tiene que volver a empezar a hacer el mapeo desde 0.. y si por casualidad lo hace bien , notas como va haciendo el mapa más grande y si pusiste muebles todo se mueve de lugar, pone puertas o paredes donde quiere y es imposible hacer ajustes
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Not fit for purpose
The app would not identify correctly my new device. I scanned the serial number on the packaging and it displayed the incorrect item. Entered it manually, would not accept the serial number. Gave up on the app. Product registered correctly on Dyson.co.uk!
App freezes my phone
Nothing else freezes my phone, but this app. Please look into this.
Dyson *sucks* at making apps
Just bought an air multiplier. Download the app, it doesnt recognize its own unit, get to the point where you connect to the air multipliers wifi and it fails everytime. Go to use the feedback in the app, dead link wont open.
What a joke.
What a joke.
So buggy
I can’t even submit in app feedback the app is so buggy. The app literally won’t let me submit a negative report.
And why can’t I have night mode on my air filter turn the screen off entirely? I don’t need a glowing moon symbol all night.
And why can’t I have night mode on my air filter turn the screen off entirely? I don’t need a glowing moon symbol all night.
Too many permissions
I hate that I need an app that needs my location and wifi password. Seems like they are spying on me. Just get a purifier off of Amazon and give bezos your data instead.
Connectivité impossible
J’ai un Airwrap neuf et je ne peux pas le connecter à mon app, donc je ne peux pas utiliser curls ID. C’est une grande partie de pourquoi j’ai acheté ce produit, je suis très déçue.
Terrible
Does not allow login! Keep saying my resettled password is wrong
Air purifier
Good remote. Can you pretty please put an all button next to the air quality, temp, humidity? I like seeing all the lines together. Then you will get my five stars.
Trash app!! I just want to use my phone as a remote for my air multiplier.
The device syncs via Bluetooth. It’s unreasonable that I need to connect it to my WiFi as well…
Two thumbs down
Two thumbs down
App Doesn’t Work Properly
I am using the Canadian Dyson mobile app. If you try to purchase filters/parts, the app directs you to the UK site with a page not found error. Pretty sloppy Dyson. I expect better.
Doesn’t connect to my device - complete waste of time
Spent far too long repeating the same process over and over trying to connect the to my Dyson fan. Followed the instructions exactly, and it just kept looking me through the same directions to enter the serial number and wifi password and then sometimes connect to the internal wifi of the device, then back to my home wifi - and never getting through the process without looping back to the start. A frustrating waste of time!
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Wifi connection bug
Fix your wifi connection bug, can’t get past the wifi connection point of the app. Many others have the same issue. Already on 2.4ghz network.
Una pesadilla
Siempre está pensando en salir a trabajar y no sale, lo pero es que luego dice ya termine y ni salió de su base … una pesadilla
Disappointed
I’m just so disappointed in the Dyson VisNav 360. The mapping is just pointless.
Why am I using this app?
The app itself is probably the best manufacturer-developed IoT control app I have used. I’ve never encountered a bug with the app, I don’t have to dig deeply to change a machine’s settings, there’s no popups or distracting elements, it’s reliable, and the hardware interaction is responsive. The new interface is also ostensibly an absolute improvement over the old one, so good job guys. The UI is great.
The UX is not great. It’s deeply unfortunate how proprietary and underbaked the ecosystem is. No public API, no homekit integration, etc. There’s not even proprietary-friendly Shortcuts intents to at least support some non-naive automation. This was excusable maybe ten years ago when the app was released, but it’s definitely not in the age of Matter integrations being ubiquitous with modern-feeling ecosystems. Dyson should be the last company shipping software that invokes the same “Is this software being supported? Do they care?” anxiety that comes bundled a $15 network-connected camera.
Sure, the app is good, but having to pull it up as much as I do is a weirdly regressive experience. It feels like being in 2026 and having a vehicle that requires a crank start. The starting handle might be pleasant to use, but that doesn’t fix the fact that you’re starting your car outside in the cold.
The UX is not great. It’s deeply unfortunate how proprietary and underbaked the ecosystem is. No public API, no homekit integration, etc. There’s not even proprietary-friendly Shortcuts intents to at least support some non-naive automation. This was excusable maybe ten years ago when the app was released, but it’s definitely not in the age of Matter integrations being ubiquitous with modern-feeling ecosystems. Dyson should be the last company shipping software that invokes the same “Is this software being supported? Do they care?” anxiety that comes bundled a $15 network-connected camera.
Sure, the app is good, but having to pull it up as much as I do is a weirdly regressive experience. It feels like being in 2026 and having a vehicle that requires a crank start. The starting handle might be pleasant to use, but that doesn’t fix the fact that you’re starting your car outside in the cold.
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Bugs and Fixes- Seriouly
Okay folks , I may be slow and just to stupid to buy it but these light apps are so easy to develop and secure. So why so many updates ? That’s an easy one, The updates are pulling data back from smart devices.. Data that most users think it’s perfectly harmless but once all the data is pulled across thousands of devices it becomes clear and why..
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Advertising
The app is constantly sending me notifications about sales and deals.
Andrew
Balkonsky
