Not impressed with update
I can no longer make appointments with many of specialist on the app and the call in wait times are over 30 minutes.
Go back to helping people
Fix all the horrible changes from update and go back to helping children
No response to billing questions
I have submitted two separate billing questions and I have not received any response so far it has been more than a few weeks.
It’s Groovy
I enjoy the ability to see my results as well as the Drs notes
Be Happy
Be Happy
Great
Great
Michael
He provided excellent thorough service and always gets back in a timely manner.
MyEndeavor App
The app is very easy to use. It runs efficiently and allows you to easily
navigate thru for your specific tasks. It’s also incredibly convenient as you can just utilize the app quickly on your phone.
navigate thru for your specific tasks. It’s also incredibly convenient as you can just utilize the app quickly on your phone.
Difficult
I’m already signed up and the old app I have is my EE which only shows me so much so I tried to sign in and it says I don’t have an account. So I guess you can send me a bill via snail mail. Oh. Tried to make a new account and it wants my ID. I’m not submitting that. I have no clue if this is even a legit app. Nightmare
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Adequate
Excellent for communicating with your medical team, definitely an “endeavor” the meaning of which in this app case is “to attempt, or make an effort to”, be end user utilization capable on verification of visit. Case in point. Six PT visits are scheduled and to “prepare” for each one, I must reenter the exact same information prior to each visit. Same location. I am required to sign off on same “medical information acknowledgement” each and every time. Note other med apps will simply note - “this data is prefilled from prior entry, press next to confirm and move on or update to - make any changes” That’s how non-six fingered janky AI Bots should work! Endeavor Health - endeavor to do better.
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Rx
No response from Polovick’s office after FIVE (5) days for a refill of Rx. Do better!
Easy
Easy to use.
Awesome sauce
One of the best applications I’ve ever used thank you, Endeavor health
Would give negative if possible
Horrific makes a challenging situation worse
Less useful than previous NS Connect version.
Unable to access my wife’s account (I’m her caregiver) because the system won’t send her phone a six digit code to open her account; something I have had access to. The new system made an appointment at Skokie Commons even though Woods street closer to Wilmette.
Can’t contact my doctor
Your new site is horrible. I had a medical issue and my doctor wasn’t among those listed I could contact. This is despite the fact his correspondence is in my messages. It took me twenty minutes to go trough the main number and have them send my doctor a message to contact me
Hellish music on hold
Please have your phone people get rid of that grating phone music. It’s so awful and it’s constantly interrupted by marketing getting your hopes up that a human is coming. Nobody and I mean nobody wants to listen to flute and oboe duets on the phone. Your app is ok but this message need to reach your phone people.
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New - but don’t yet see improvement
New app. Don’t see improvement. Not all data was transferred from Northshore Connect account … putting extra effort on patients. Not what I expected… at least I have the doctors I signed up with 🙂
Top notch care
I can not thank the te of doctors that have rallied on my team to benefit my recent diagnosis for colon cancer and the steps following (which we are not yet sure what those look like). Though this process has gone on longer than I expected, I feel like it has been thorough and in my best interests. There are many unknowns that the team is recognizing I do not understand by the looo. On my face (a huge credit to the young doctors (Andy and Quinn) mixed with their experienced colleagues who have taken the time to help us understand. I have felt nothing but safe and supported throughout this process and I will make sure to ask questions I now know to ask, to continue those relationships. I am a middle school teacher at heart and this is my IEP! It is a lot but it is also something out in place to help me do all the things I ask of my students. Ask questions, advocate for myself, tell someone when something is painful and needs attention (which I am an awful student at myself but I am getting there. Asking questions until I really understand is huge for me as well. I am not scared (yet) of any of this. Cancer Sucks and I am here to fight it! I have a lot I still want to do in life so let’s go! Easier said than done sometimes. The earliest appointment is September 2 sounds like forever but really it is “just next week” so enjoy my visit at home, sleeping in my own bed but let’s also get ready for what is next. I appreciate everyone and everything so far. Thank you for helping me feel powerful to take this on! Let’s do it! You are my power team!
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Disaster
This app is a disaster. I have been trying to schedule an appointment for weeks now. Every time I try, it locks up and won’t give me appointment times. When I was finally able to schedule, the app didn’t give me the video call information to connect. Worse still, there is no option to message the provider I was supposed to see to let her know. This app makes me want to cry.
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Endeavor Health
Great!
