MyGabb User Reviews

MyGabb
MyGabb
Gabb Wireless, Inc.

Customer Experience

Positive experience11.4% of reviews
Neutral9.4% of reviews
Negative experience79.2% of reviews

~ Based on 360 written reviews from the US App Store.

What users say

Is MyGabb Safe?

MyGabb appears safe based on user ratings. AppsHunter Safety Score for MyGabb is 90/100.

This assessment is based on 8,179 user ratings, with an App Store average of 4.5/5.

Safety Analysis

88.3% of ratings point to a safe experience
2.4% of ratings suggest some concerns
9.4% of ratings point to a risky experience

~ Based on 8,179 App Store ratings for MyGabb.

Is MyGabb Legit?

MyGabb appears to be a legitimate app. AppsHunter Legitimacy Score for MyGabb is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Love the watch

It is perfect for mom’s peace of mind and 10 year old’s growing need for freedom and responsibility. I wish I could force turn it on or off from my phone.

Add a search engine

You need to add a search engine so a kid can look up a question but you can pun controls

Watch is so so

Overall the watch is adequate for its purpose. But, battery life is pretty bad doesn’t even last a full school day and whatever the most recent update was made the keyboard on the watch even smaller than it already was so now nearly impossible for our daughter to text. Not sure if this is the best option for us anymore.
Customer service has been decent, hence the 2 stars.
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Flagging every single photo

Any photo showing more skin than a face & hands is being flagged. Summertime and kids are in shorts and tanks and groups of friends are being flagged. Innocent photos are being flagged and understandably my child now hates the Gabb phone.

Just ok, but not great

I love the idea of the Gabb watch, but it doesn’t work very well for the primary purposes that I have it. I wanted to be able to keep an eye on where my kids are in real time, and be able to contact them easily, but without constantly calling and harassing them. The first problem is that the location does not update well at all. I’ll get a notification saying my kid left a safe zone, but when I open it up, it shows his location 15 minutes ago. I push “refresh” and it doesn’t refresh. The other problem is that often, the texting doesn’t go through immediately. I’ll send my kid a text, then 2 hours later when he’s home sitting next to me we hear his watch ding, and it’s my text from two hrs earlier. The calls usually go through, and I can reach them that way, but it’s frustrating. I would recommend keeping an eye out for a deal on another option. The price might be ok, but it doesn’t work well enough to even be worth that.
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Terrible Tech Support

Do not trust them. Tech support consists of long hold times and no solutions.

Disappointed

So I guess I have to buy a expensive new phone just to download the app. ;(

Not efficient!

We went from the watch to the phone. I’m disappointed with the lack of parental control that the app provides for the phone. With the watch, I was able to lock it at bedtime. I have to remember to take the phone at night so my kid isn’t using it after bedtime. The GPS IS HIGHLY INACCURATE. I get alerts that my kid has left a safe zone, whole time she’s still there. The messenger app automatically signs me out throughout the day, so I miss video calls regularly. I have to sign back in to return each call. Overall, there’s very little control for the parent and it will not allow you to connect to Google parental controls which is far better. You’re better off with a regular phone and using the provided parental controls for that device. I am in search of a better company.
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DO NOT BUY

Do not buy from them. They are the worst company to work with. Phones are cheap and they don’t work. when you try to get a refund they give you the run around.

Great idea, many issues

I love that my children do not have access to the internet but can still contact me if we are not together.. however this doesn’t always work. Often calls will fail for no reason. I add contacts and they don’t show up on the phone and the gps is inaccurate and rarely does it notify you if they leave the set safe areas. For example right now my daughter is in a safe zone but the app shows her about a half mile away from that area… that could really alarm a parent- except I’m sure she is safe- what if I wasn’t?! I do it need extra worry!!! I spent over an hour with customer service.. they were very nice but the issues were not resolved. Unfortunately there is a contract.. once that is up -unless things improve-I will switch to the other similar provider.
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Poor location update

This use to be great but now it is rarely accurate and constantly showing the phone in places it is not at.

Good in theory but doesn’t work

We’ve tried the Gabb phone for over a year now and it’s just not working. In theory it sounds amazing and I wish it worked but the technology has sooo many issues. Nothing works the way it should. Location updates are VERY delayed so defeats the whole point. Phone won’t work well if it’s not on our wifi-again defeats the whole point. I wanted a super simple phone so my child could go be with friends in the neighborhood and I could still reach her or see where she was for safety. It doesn’t work when she’s doing that. They advertise that you can download parent approved apps but it’s only the ones they have preloaded. Ones that I approve and want her to have are not available. I didn’t want to get a real phone yet but we are going to have to.
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Nothing ever works right

I wish I had never gotten this Gabb phone. What a waste of money and hours and hours because the apps don’t work right. Can’t add contacts easily, the maps don’t work…just junk all around.

Horrible

The software the phones, the service all garbage.

Tried to make it work for too long.

After 2 kids and 5 watches, I’m done. The watches are poor quality. The software glitches out. I’m tired that when I want the tracking, it all of a sudden can’t update a location. I don’t advise the watches if you have kids that like to be physical. I can’t trust this product.

Terrible watch

We just hit over the two year mark and have had to have two watches. The first one completely stopped working and had an error code so Gabb sent us a refurbished watch. Initially it worked decently and now the battery doesn’t even last not even last two hours. Gabb has now told us we need to buy a new one. We are going to pay out our contract and try out the Ticktalk5 watch. It has way better reviews.

Reply to Gabb:
We already spoke with a Gabb representative and were told wed have to buy a new one. Like I said above, we are going to give Ticktalk5 watch a try.
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Absolutely trash

Gab is trash. My daughter tried to send a picture of her a smoothie to her friend, but it wouldn’t let her because apparently it had harmful content in it a smoothie. Yes, you read that right a smoothie they’re blocking system is terrible. I took a picture of my son in swim trunks and tried to send it to my daughter and it blocked it because I don’t even know why Absolutely trash never make a recommend oh and I only put one star because I had to put a star, but if I could, I would put zero stars -1,000,000.
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The worst

I’ve had these watches for over a year and the app has worked correctly about 1/3 of time. It doesn’t update my kids locations, the battery percentage available, and half the time i can’t make calls to them. Absolute waste of money

No longer works

We’ve had the gabb app and gabb watches for several years. There’s always been a some issues with location, but it has gotten so much worse. It won’t update my kids’ locations or battery charge level of their watches from MONTHS ago (my son is 2 months the ago, and daughter’s is 4 months). I try to uninstall the app and sign back in, and it won’t update to even link to my kids watches. I can still call and text them, but the app is just totally worthless now.
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endless loop when trying to add a device.

Terrible product. Endless loop when set up. I am going to return it