Terrible App
This app is garbage. Can we get an app that is not circa 1998
Nothing Works
This app does nothing. Tried to access my medical ID card, only to be told it couldn’t load. Nothing else worked for me, couldn’t search to find a provider either. Useless.
Cannot upload any files
I cannot upload claims using app or even on actual website. It’s super frustrating when it’s multiple claims ( it’s a lot of money) and I cannot be reimbursed quickly. I mailed in the superbills and still haven’t been reimbursed. It’d be nice if this would get fixed.
Never works
Just swirls and swirls only shows I have a plan. Can’t look up docs or find a doctor it just spins. Waste of space on my phone.
Not mobile friendly - so what’s the point?
You cannot read the EOBs. You cannot scroll the page to understand what you are looking at in the claims section. EOBs do not open. The only thing I use this for is to see my deductible status and I can barely do that. Do better.
