Time off Request
You should be able to cancel and/or edit your time off requests
Features:
* **Gamification**
* **Real-time task management**
* **Mobile time tracking**
* **Real-time task management**
* **Mobile time tracking**
Impossible password recovery
I am unable to recover my password even tho I know my username. This is one of those sad technology things. I get an email the day before every shift to remind me my schedule but somehow I can’t recover my password to get into my account. It’s really messing up my work vibes. Sad.
Can’t login through the app
App worked fine, but all of the sudden I was kicked out and now can’t log back in. I’ve had many coworkers who have experienced the same thing. I can log in through the website, but it would be nice to have access to the app.
App Needs More Features
App needs to have the feature to show who all is scheduled during the whole week. Also the app should have the clock in and out feature on it. We need to be able to see our total hours calculated for the work week instead of having to add them up ourselves. And possibly check calculator for payroll
Recent Update causing issues
Since the recent update on 5/23 the website/app is terrible. “All shifts” is reflecting the same schedule every day with even tho some days are different.
Can’t view schedule
Cant view my schedule because the app says it needs to update but the App Store says it’s updated…
App doesn’t work after update saying I still need to update
???
About time off request.
Can you make time off request cancel button?
Crashes often
Just got logged out when I was using the app no problems just yesterday. Other reviews they are responding saying to delete and download new app. I did this and *gasp* it had no effect on recovering my account 😱
Broken
The app was fine for a while, then suddenly it stopped working. Now my schedule is no longer visible even after deleting the app, resetting my password and even being issued a new invitation. Now it’s completely useless.
Employee logging in and loading error
My staff have to constantly have me reset there password as it will not let them log in . After the log in once reset the password all over the very next time it logs them back out an will not let them use the password they just set it’s just a blank screen . It’s a daily issue of having to reset these passwords for it to work one time after . It’s gotten so bad half my team has decided to stop using it . Please let us know what we can do to stop this it’s insane the amount of times I have to send them the new link. Thank you
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App won’t open
Updated today and the app won’t open at all, was fine before the update
Need fix issue
Use one time and going to be all white out. I reinstalled app so may times.
Response from developer
Update 8/17/2023: The white screen issue has been resolved in our most recent app version (v 3.11.26 or later). Please try installing this version and let us know if the problem continues by emailing support@myhotelteam.com. Previous: We're sorry you are having issues with the app! Your feedback helped us identify an issue we are working to fix in the next couple of weeks. Please reach out to us at support@myhotelteam.com with your device version and OS version so we can narrow down the problem. Thank you for letting us know!
Update
Since updating all I get is a blank screen. Cannot see my schedule anymore.
Constant Issues with Login
Will not keep me signed in and when I try to sign back in it tells me my username and password are wrong…they aren’t!! I have to constantly ask my manager to send me a link to sign in. It’s very frustrating
Unable to download the app
My mother have an Android with Cricket wireless and she can’t download the app. It shows that is not compatible. She don’t have any problems with any other apps.
Useless application
The app always have problems. Doesn’t show the schedule, logged me out and then I’m unable to sign in again.
Doesn’t work
I can’t even get passed the login screen.
App bug
This my very first time on this app ! And it’s giving me problems . 😩 and I need it for work
