Works for me
After reading all the negative reviews, I was hesitant to install this app on my iPhone, but I was able to login and see all my health plan information. Works fine.
still cant login
Several other reviews have cited a do-loop of logging in or registering, this is still the case. I have an account with HPN and can login using a browser. When I go to login using this app, The member ID doesn't display correctly, I get a pop up that says I have an account, I click that I want to use the existing account, and I get booted back to the original generic login screen.
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Worthless
I’ve been trying for 2 weeks to login and though I know the info is correct I just get a message that they are having technical difficulties. First time I’ve had medical insurance with a company that doesn’t have a working, useable app.
Response from developer
Thank you for your comment. If you’re still having trouble, please call the number on the back of your health plan ID card for assistance.
Not worth downloading
This app doesn’t work it’s impossible to log in. I’d just use the website but that doesn’t work either…What’s the point in having health insurance you can’t even access?
Response from developer
Thank you for sharing your experience. We will provide this information to our technical team. If you’re still having trouble, please call the number on the back of your health plan ID card for assistance.
Doesn’t work
I can’t login through the app or even on a laptop. It just brings me back to the previous page again and again. Don’t waste your time downloading as it won’t work!
Response from developer
Thank you for your comment. If you’re still having trouble, please call the number on the back of your health plan ID card for assistance.
