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myID - Australian Government

myID - Australian Government

Securely verify your ID online

33 ratings
1099 reviews
🔧 Utilities
📊 Productivity
Free

Details

  • Released
  • Updated
  • June 11, 2019
  • September 29, 2026

Features

Developer

Australian Taxation Office
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myID - Australian Government screenshot #1 for iPhone
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myID - Australian Government screenshot #4 for iPhone
myID - Australian Government screenshot #5 for iPhone
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About

Securely verify your identity online with this Australian Government digital ID app. Access government services conveniently and avoid sharing physical documents. Protect your information with biometric security and full control over your data.

✓Secure online identity verification
✓Access government services
✓No physical document sharing
✓Biometric security (fingerprint/face)
✓Control over personal information
✓Replaces multiple logins
Show original description

What users say

Summarized from real user reviews of myID. Based on 33 reviews and a 1.8/5 average, it highlights the 2 positives and 4 negatives reviewers mention most about this Productivity app.

Positive things

  • 👍Enhanced security features
  • 🚀Easy to use

Negative things

  • 🐛Constant update issues
  • 🤯Confusing and frustrating user experience
  • 🔒Concerns about data privacy and security
  • 🤖Lack of human support and poor customer service
See all reviews

What's New in myID

3.20.0

September 29, 2026

Improved performance and stability. Find out more and share your feedback at www.myid.gov.au/feedback.

User reviews

Most RecentHighest RatedLowest Rated

Terrible

I would rather burn in a lake of fire then ever use these apps ever again. I hate out government and all the slimy people in it. I hate these apps and everything else useless they have created.
NobnibblerNobnibbler

Crazy Isn't it?

Responsible for the safety and security of the country with our tax dollars in operation and able to produce an app that needs another app to get to another app but needs the first app to blah blah blah. What a global embarassment.
craig4wdcraig4wd

Mark

Terrible app, the login process is an experience . Why make it so difficult to login and report business activity?
MarkfarnsMarkfarns

Can’t verify anything

Most frustrating thing I’ve ever tried to use can’t verify my license, can’t verify my Medicare I don’t have a passport can’t even prove who I am on your app, most disgusting service I’ve ever experienced
KRISTY BARTLEYKRISTY BARTLEY

doesn’t work

Won’t let you log in poorly designed app
Jdrennan22Jdrennan22
See 1094 more reviews

Developer apps

Australian Taxation Office
Australian Taxation Office

Australian Taxation Office

💰 Finance

(6)

Free
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User experience

🐞

Reported Bugs

4 issues

App crashes and freezes

Bug

Unable to verify identity documents

Bug

Endless loop of update prompts with no actual update available

Bug

Inconsistent app behavior across devices

Bug
✨

Requested Features

4 requests

Ability to use non-Australian ID documents

Feature

Seamless integration with myGov

Feature

Clearer instructions and guidance

Feature

More user-friendly design and navigation

Feature

FAQ

What does the myID app do?

The myID app is the Australian Government's trusted Digital ID application. It allows you to securely verify your identity online, making it easier to access a wide range of federal, state, and territory government online services without needing to share physical ID documents.

How does myID enhance security?

myID offers enhanced security by allowing you to use your device's biometrics, such as fingerprint or face recognition, to protect your identity. Your personal information is not shared without your permission, and the app is accredited by the Australian Government Digital ID System, which strictly controls data handling.

Is myID free to use?

Yes, the myID app is free to download and use. There are no in-app purchases or advertisements mentioned, indicating it is a free service provided by the Australian Government.

What government services can I access with myID?

You can use myID to access a wide range of federal, state, and territory government online services. It acts as a single point of verification, simplifying access and eliminating the need to remember multiple usernames and passwords for different services.

Is myID available on all devices?

The description mentions it is a 'smart device' app, implying availability on smartphones and tablets. While specific operating system compatibility (iOS/Android) isn't detailed, it's designed for modern mobile devices.